Dwayne Callaway
Dwayne Callaway at Phil Long Ford of Denver

Dwayne Callaway | Page 4

Service Advisor

Phil Long Ford of Denver

7887 W Tufts Ave
Denver, CO 80123

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147 Reviews
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147 Reviews

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147 Reviews of Dwayne Callaway

April 30, 2021

Dealership Rating
Employee Rating

Excellent service and repairs done faster than estimated time. Two calls to another dealer for service didn't even rate a call back. Phil Long answered my questions and scheduled an appointment first call More

by Colorado Bee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Phil Long Ford of Denver responded

He Colorado Bee, We appreciate your feedback and are happy we could take care of you. Please keep us in mind if anything else comes up.

April 15, 2021

Dealership Rating
Employee Rating

This dealership once again goes above and beyond for their customers! Want customer service, then you'll find it consistantly here with Dwayne and team! More

by Jogas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Phil Long Ford of Denver responded

We will pass along your kind words to Dwayne and our team! Thank you and have a great day!

April 13, 2021

Dealership Rating
Employee Rating

Very helpful, exellent work. The waiting time was pretty good and the waiting aria was good. The work was explained well. We will continue to come back. More

by bstrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Phil Long Ford of Denver responded

Thank you for your review on your recent visit with us. We look forward to the next opportunity to serve you. Take Care!

April 05, 2021

Dealership Rating
Employee Rating

Two years ago Phil couldn't find time to look at an engine oil leak for an F150 under warranty. Fast forward two years and they cancel my service appointment because (they say) they couldn't finish al More

by Bill Pitcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 05, 2021

Phil Long Ford of Denver responded

Bill, we are sorry that we let you down and we would like the opportunity to make this right. If you are willing to give us another chance , please reach out to us at 303-933-5530.

March 25, 2021

Dealership Rating
Employee Rating

Made a next day service appointment, work finished on time and done right, really good. Service advisor Dwayne was responsive and very helpful. great to work with. More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Phil Long Ford of Denver responded

Thank you for your kind review; we are happy to pass along your comments to the service team here at Phil Long Ford of Denver! Thank you so much again for your feedback! We hope you have a great day!

March 03, 2021

Dealership Rating
Employee Rating

We tried this Ford dealer after Courtesy Ford switched and we met with Dwayne Callaway. He has been very helpful over the years and now that I’m taking care of the cars myself I know he and whoever he has More

by Cricket1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Phil Long Ford of Denver responded

Thank you for the great review. We look forward to the next opportunity to work with you.

March 03, 2021

Dealership Rating
Employee Rating

Friendly personal and timely service. They needed to tell me when the service had been completed. I saw my car in the parking lot and realized the service had been completed. More

by Scooter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Phil Long Ford of Denver responded

Hello Scooter, Thank you for your business. We appreciate the feedback and will work on communicating with our customers quickly upon completion of the service. Thank you again for this feedback. Have a Wonderful Day!

March 01, 2021

Dealership Rating
Employee Rating

A big shoutout to Kevin Shaughnessy, Ron, Dwayne, Mark, and the gang Phil Long Ford Denver to make this come together for Woodhill Small Batch BBQ! Thank Que! Keith & Jodi More

by onehipmex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Phil Long Ford of Denver responded

Thank you for the shout out, We look forward to the next opportunity to serve you. Take Care!

February 20, 2021

Dealership Rating
Employee Rating

Excellent car repair service and time to complete the repairs. Dwayne kept me informed about my car repairs. I never had to call Dwayne about my car. More

by Mycar8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Phil Long Ford of Denver responded

Thank you for taking the time to share your experience with us. If there is anything additional we can do to assist. please reach out.

February 14, 2021

Dealership Rating
Employee Rating

My 2018 Edge Sport had a dead battery. I called Dwayne and he took care of fixing the problem kindly and professionally. He gets the job done and done right. More

by Jim’s F-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Phil Long Ford of Denver responded

Jim, We will be sure to let Dwayne know just how happy you are with him If there is anything more that we can assist you with please reach our. Have a Wonderful Day!

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