"A great Saturday for our family! Joe and Ron worked for..."
A great Saturday for our family! Joe and Ron worked for us from the start. We had a car we loved with repair woes and were unexpectedly faced with getting a replacement. With the outstanding work of both Joe and Ron we were able to walk away feeling great about our new Escape.
"We recently purchased a vehicle from Phil Long Ford and..."
We recently purchased a vehicle from Phil Long Ford and we were very impressed by how friendly and helpful everyone was. Our salesman Joe Johnson was great! He made the whole experience very easy. He was very knowledgeable and took care of everything.
"Very pleasantly suprised how smoothly my purchase went...."
Very pleasantly suprised how smoothly my purchase went. Joe Johnson was professional and got the deal done. I feel I got a very fair deal and more than fair trade
"The best People"
Joe Johnson and James Lee are the absolute best people in the car business, period! Would not buy a car or truck from any but Joe Johnson!
"Selling excellence in a different buying world"
When you think of purchasing a new car during this pandemic, one can't help but wonder how can we see a car while limiting exposure or unknowns. Phil Long has definitely gone above and beyond and found a way to deliver excellent customer service from: (1) video messages, (2) texts, (3) solo test drives, to (4) delivering your new car to your home.
Highly recommend this dealership for any future vehicle purchases.
Friendly service and helpful sales team. I would recommend any family members and friends to go there to purchase their next vehicle. I was very pleasantly surprised with the quality of my experience here.
"Great fast service. Phil Long Ford stands universe the..."
Great fast service. Phil Long Ford stands universe the other Ford Dealerships when it comes to honesty, service, and selection. Car shopping and service doesn’t have to be painful and Phil Long Ford is committed to a good experience.
The service department was very customer friendly. They kept me informed as to what was being done and didn't stop until the problem was identified.
"Found the vehicle I was looking for plop"
Everybody I dealt with Were courteous and cordial with what I was looking for.. They even had to go to another dealer ship to get the vehicle that I wanted
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"Exceptional Service "
Derrick Brown is an example of what a great sales person should be. He kept in touch while adding a personalized service to let you know you are important and your business is valued. The last truck I bought was in 2013 and that experience and based on that experience I would have just as soon put off going to a dealer until I went to Phil Long. Along with Derrick there were others that were super helpful in providing information and assistance when needed. I'll definitely recommend Derrick and Phil Long to anyone that may be thinking about a new car. My Ranger was parked in my Drive the first afternoon and less that 10 minutes later my neighborhood was lookin and the interior and exterior and wants to take a short drive to see if he wants to replace his F150 with a Ranger. He's a past Phil Long customer and I gave him Derrick's card so if he doesn't already have a sales consultant I hope he'll contact Derrick.
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