Dwayne Champion | Page 5

Friendly and straight forward service, attentive and responsive, and will be my first choice for future purchases and my go to for services. responsive, and will be my first choice for future purchases and my go to for services. More

Report | Print

Excellent experience, efficient transaction and amazing vehicle purchased. Zach Baca was our sales rep and answered every question we had. If he didn't know a response, he took the time to find out accur vehicle purchased. Zach Baca was our sales rep and answered every question we had. If he didn't know a response, he took the time to find out accurate info-- rather than just give us 'an answer' to keep us content. Very impressive and we super appreciated the dedication and honesty of Zach - he went over an above our expectations. Love the Hummer SUV EV! Upon vehicle delivery we worked with Dwayne the EV Specialist and he was so knowledgeable and thorough in teaching us all the features of our new EV - not to mention made himself available several times after the transaction was complete for any/all of our questions. Overall a refreshingly wonderful experience at Henry Brown Auto Group! More

Report | Print

Dwayne was awesome to work with. He went above and beyond for us. During the finance process, we encountered a small hiccup, however, HBB GMC only had our best interest. I would work He went above and beyond for us. During the finance process, we encountered a small hiccup, however, HBB GMC only had our best interest. I would work with Dwayne and HBB GMC again on my next car purchase. However, I think my boyfriend will beat me to it! More

by CIERRACHARB Verified Customer Verified Customer

Report | Print

Rickey was amazing! !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and me !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and memorable. His integrity was beyond reproach. More

by TWILLIAMS43 Verified Customer Verified Customer

Report | Print

Was an easy and clean process and Dwayne handled everything for me very nicely. I would definitely buy another vehicle there. everything for me very nicely. I would definitely buy another vehicle there. More

by JOHNWCOCHRAN Verified Customer Verified Customer

Report | Print

I came to the dealership about three months ago with the intention of leasing a new GMC Terrain. I explained to the salesman what I wanted. In particular, I I who told him we could put running boards on t intention of leasing a new GMC Terrain. I explained to the salesman what I wanted. In particular, I I who told him we could put running boards on the vehicle. Great. The salesman asked me to give him two hours to do his homework and he would call me. I didn't realize two hours meant TWO MONTHS. Yes he called back two months later. Frustrated, angered, upset, understatements. This would have been the four vehicle I would have leased from organization. Instead, I figured you didn't want/need my business, I had running boards put on the vehicle I was leasing and in October I bought it outright. Your parts team wanted to charge me $950 for the running boards, this did not include installation. I found a place that put on the best running boards you could buy, they are guaranteed for life and it cost me $825 total. This dealership went from a five to a two with me. The sad part is three of my family members have bought the same vehicle I have because of my belief in Henry Brown. This is no longer the case. More

by FSANDUCCI1 Verified Customer Verified Customer

Report | Print

Poor experience for out of state buyer. No clear process or expectations set during the process. Dealer tried to retract an offer to sell they made in writing and threatened to “walk away” No clear process or expectations set during the process. Dealer tried to retract an offer to sell they made in writing and threatened to “walk away” multiple times at various points in the negotiation process. We had a friend inspect and drive the car before the dealer performed clean up and servicing. Upon arrival, the interior and exterior of the car was detailed nicely. However, dirt/mud/sand coated the ENTIRE underbody. Fist size clumps of dirt. Besides being a mess, I’m guessing they didn’t/weren’t able to perform a visual inspection of car. More

by KR Verified Customer Verified Customer

Report | Print

Henry Brown Buick GMC has a great team for all your vehicle needs! Highly recommended. vehicle needs! Highly recommended. More

by SHANE5587 Verified Customer Verified Customer

Report | Print

Dealing with Blake has always been the best experience. He always makes sure I get the best deal. Henry Brown has been my dealership for over 20 years and I would not go anywhere else He always makes sure I get the best deal. Henry Brown has been my dealership for over 20 years and I would not go anywhere else More

by DSARFATE Verified Customer Verified Customer

Report | Print

This transaction was not without flaws but Dwight took care of us every step of the way. care of us every step of the way. More

by DANIELLESLEVA Verified Customer Verified Customer

Report | Print