Dwayne Reyes | Page 11

The people were very helpful and polite; they did the job quickly and correctly. I also liked the woman in Customer Relations who set up my cell phone in my car. quickly and correctly. I also liked the woman in Customer Relations who set up my cell phone in my car. More

by KUZINS63 Verified Customer Verified Customer

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When l get there they ask me for the appointment and right away so first.thanks right away so first.thanks More

by MAUNGLAYTUTU2016 Verified Customer Verified Customer

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Service writer always greats me with a smile and is happy at work, if not, could tell at all. happy at work, if not, could tell at all. More

by ROSEMALER Verified Customer Verified Customer

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Maita Toyota has a professional service department. My experience has always been positive. I have been met by professional, courteous and knowledgeable staff. I have been a repeat customer for 14 yea My experience has always been positive. I have been met by professional, courteous and knowledgeable staff. I have been a repeat customer for 14 years. More

by captsutter Verified Customer Verified Customer

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Routine maintenance and new tires were efficiently taken care of. Fortunately, they also found that what I thought was a problem with a passenger window turned out to be something they could also easily fi care of. Fortunately, they also found that what I thought was a problem with a passenger window turned out to be something they could also easily fix. More

by BEARWME Verified Customer Verified Customer

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Customer service is not their priority. Nobody there cares about customer service. I received a call to inform me that my car was ready for pick up. When I got there I inform one of the rep Nobody there cares about customer service. I received a call to inform me that my car was ready for pick up. When I got there I inform one of the rep (Qerim Racaj) that I was there to pick up my car. He point me to go see the person who checked me in. I waited for over 15 min. while that team member chit-chat with his coworker (Dwayne Reyes), laughing and joking with each other (I was standing one desk over from them). I wasn't the only customer standing there waiting for help. I took their business cards because I wanted to call and speak with the Service Manager to file my complaint on poor customer service. When I got home, I looked at their cards and they both were "Assistant Service Manager." What a horrible representation for Maita Toyota. I called Maita Toyota and asked to speak with Norbert Santos, the "Service Drive Manager." Of course he was busy so I was told to leave a message and he will return my call. I left my name and phone number. This is day 3 and no return call. Worst customer service ever. Never going back there for servicing of my car. More

by TH0JTACO Verified Customer Verified Customer

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The technicians were very professional and confident, and service personnel were very polite. Everything was done on time service personnel were very polite. Everything was done on time More

by VADIMVOVNENKO Verified Customer Verified Customer

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I always receive amazing customer service and they are very thorough. I appreciate them and the care they provide for my vehicle. very thorough. I appreciate them and the care they provide for my vehicle. More

by EBONYDS08 Verified Customer Verified Customer

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Great service and excellent attention I am very happy thanks so much, I hope back soon thanks so much, I hope back soon More

by FREDERICO88 Verified Customer Verified Customer

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Nice clean facility, helpful associates and timely service. I had a great experience with Maita Toyota! service. I had a great experience with Maita Toyota! More

by DOMINIQUE.ACCETTOLA Verified Customer Verified Customer

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