Dylan Abell
Dylan Abell at DCH Wappingers Falls Toyota

Dylan Abell | Page 51

Finance Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
623 Reviews

Dealership Experience

8 yrs, 4 mos

Languages Spoken

English English

4.8

623 Reviews

Write a Review

623 Reviews of Dylan Abell

July 03, 2021

Dealership Rating
Employee Rating

Very professional :excelente costumer service : friendly Service people no so good…. More

by fernandolopez223
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Romaine Newby, Wilfrin Quezada

Jul 06, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

July 02, 2021

Dealership Rating
Employee Rating

Mr. Daryl Callahan (General Manager) - bad customer service, Score=0 Mr. Abel (Business manager) - tried hard score=4 M’s. Sinapi- great saleswoman Score=5 More

by PE S Wynn MD
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 08, 2021

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

Jul 08, 2021

PE S Wynn MD responded

My honest and true opinions. Mr. Lee Burns (General Manager) can call my cell - if he wants to hear directly but he doesn’t need to.

July 01, 2021

Dealership Rating
Employee Rating

The process was fast and easy and I was uneasy about buying my first car and they were wonderfully respectful and answered all my questions More

by TY.J.RATH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sinapi, David Kolozy

Jul 02, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We look forward to working with you again in the future!

July 01, 2021

Dealership Rating
Employee Rating

The first person I spoke with at the dealership was Ashley Hansen. She had called me from my on line search to notify me that the model that I was looking for had just arrived. She was pleasant as we More

by RSMITH3949
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sweeney, Ashley Hansen, 5 stars

Jul 02, 2021

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! It sounds like our staff went above and beyond to assist you and make your experience one to remember!

Jul 02, 2021

RSMITH3949 responded

Thank you. It was a good experience overall. I was a little wordy in my review and got cut off before finishing my last thought. What I started to say was that I have bought many new cars over the years, and I believe Dylan Abell was the most informative Finance Manager that I have ever dealt with. The entire staff, including the cashier, whose name escapes me, was fantastic to deal with. I would certainly recommend the dealership to anyone.

June 25, 2021

Dealership Rating
Employee Rating

The overall experience with Toyota was very good. Our salesperson Romaine was EXCELLENT. Friendly, helpful and engaged. Also Pinkal Patel was wonderful. More

by TAMMYLOIS4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy , Romaine Newby, Pinkal Patel

Jun 28, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review regarding your recent experience with us!

June 25, 2021

Dealership Rating
Employee Rating

A great experience with very helpful staff. Not a stressful moment and made the whole process easier than I ever though to be possible. Thanks! More

by GRACE.SCHARTUA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Heimink , Wilfrin Quezada

Jun 25, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

June 22, 2021

Dealership Rating
Employee Rating

My dealing with the sales staff was excellent. No pressure and very helpful. More

by DONALD.PAVELOCK
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy , Nate Pickett

Jun 23, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

June 20, 2021

Dealership Rating
Employee Rating

I was so nervous about going to the dealership, what if my credit score wasn’t good enough? But as soon as I walked through the doors Dan and Dylan made me feel so welcome, I was treated like family! I lea More

by SHEENA.FITZPATRICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilfrin Quezada, Daniel Sweeney

Jun 21, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like our team went above and beyond to assist you and make your experience a memorable one. We hope you love driving around in your new 2021 Toyota Highlander!

June 07, 2021

Dealership Rating
Employee Rating

It was a great experience buying from this dealership, Jason was outstanding. Everyone was friendly and helpful- it was an overall awesome experience and I’m glad I used this dealership. More

by Glennf100
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Hayes

Jun 08, 2021

DCH Wappingers Falls Toyota responded

Glenn, thank you for taking the time to share your experience! We're so pleased Jason could assist you and make your experience a memorable one!

June 06, 2021

Dealership Rating
Employee Rating

We received excellent service! We walked away with exactly what we wanted. Javyn was patient and kind, and Dylan worked persistently to get us the financing we needed. We'll definitely be going back f More

by H.ELAINEBURNS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilfrin Quezada

Jun 07, 2021

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so pleased to know our staff could assist you and make your experience a memorable one!

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