Dylan Jones | Page 2

First i want to say this my second car from Dyan and the Mercedes dealership. Dyan do not try and sell you anything the car sell itself but hes a facilitator he excellent his energy is great and merc the Mercedes dealership. Dyan do not try and sell you anything the car sell itself but hes a facilitator he excellent his energy is great and mercedes superior service so i would definitely buy another car from them i cant ask for better service thanks for my new S500 More

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Dylan has sold myself wife and son six cars. Dylan is very personally knowledgeable he makes things easy and comfortable.thanks Dylan for getting our dream cars Dylan is very personally knowledgeable he makes things easy and comfortable.thanks Dylan for getting our dream cars More

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The best sales person in the business I will come back over and over again over and over again More

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Dylan was amazing! !! His customer service is impeccable Dylan went above and beyond for me. This was my best car buying experience ever!! I will recommend him and !! His customer service is impeccable Dylan went above and beyond for me. This was my best car buying experience ever!! I will recommend him and the entire Mercedes Benz of Owings Mills team to everyone More

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Dylan is fantastic this is my fifth Mercedes from Dylan. Thank you for your professionalism and care. You are not salesman but a friend Thank you for your professionalism and care. You are not salesman but a friend More

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Kind, friendly staff. They make you feel like part of the family. I've purchased 6 vehicles within the past 7 years. I will always purchase my vehicles from MBOM and have They make you feel like part of the family. I've purchased 6 vehicles within the past 7 years. I will always purchase my vehicles from MBOM and have service there too. I love this team!! More

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Thank you so much Dylan Jones for helping my sister. I really appreciate you and your team. I really appreciate you and your team. More

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He did it again found my niece a nice first car. Thank you Dylan I am sending you my nephew next. Thank you Dylan I am sending you my nephew next. More

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My rating is not for the dealership but for Stephanie Smith my Service Advisor. I purchased my vehicle in August of 2021 and disliked everything about my experience. I had no desire to do anymore busines Smith my Service Advisor. I purchased my vehicle in August of 2021 and disliked everything about my experience. I had no desire to do anymore business with the Owings Mills location until I meet Stephanie in the service lane, while waiting for my car to come out of detailing. I was having a bit of buyer’s remorse as I just did not like the way my buying experience went. It was the conversation with Stephanie, whom was not my service advisor at the time, that made me feel like maybe there was still some hope left for the Owings Mills location. Everything about Stephanie was pleasant. Her smile, her energy, and her conversation. Without any real efforts, she made me feel like a valued customer. You could tell that she genuinely loved her job and working with people; so, you can only imagine just how excited I was when I went in for my first scheduled service earlier this year to find out that Stephanie was my assigned Service Advisor. Mercedes Benz of Owings Mills should be extremely grateful to have an employee such as Stephanie Smith on their team. She is the sole reason that I decided to continue to do business with this location. I stopped in today without an appointment to address a "tire correction" alert that popped up on my car, and in true Stephanie fashion she came out of her office to say "Hello" and to see how I and my car was doing. Stephanie is a true Asset to your location and a professional in every sense of the word. I just wish I could say the same about some of your other staff members. T. Robertson More

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Dylan is always available when needed. He's proficient and honest about everything when it comes to the vehicles. He also researches anything you need. Thanks for your great customer servi He's proficient and honest about everything when it comes to the vehicles. He also researches anything you need. Thanks for your great customer service and support. More

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