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Dylan Jones
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Dylan Jones | Page 2
Mercedes-Benz Master Certified Sales and Leasing Consultant
Mercedes-Benz of Owings Mills
9727 Reisterstown Rd
Owings Mills, MD 21117
152 Reviews
I am a Master Certified Mercedes Benz sales consultant. This requires three years of training and experience as a minimum. I also proudly served my country in the US Army. I am a graduate of ST. LEO UNIVERSITY with a degree in Finance. My personal client service moto is : "You First"
Read moreDealership Experience
16 yrs, 3 mos
Industry Experience
16 yrs, 3 mos
Specialties & Trainings
Product Delivery Concierge
Mercedes Benz Master Certified
AMG Specialist
European Delivery Specialist
Languages Spoken
English
Employee Video
152 Reviews
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152 Reviews of Dylan Jones
November 04, 2022
Kind, friendly staff. They make you feel like part of the family. I've purchased 6 vehicles within the past 7 years. I will always purchase my vehicles from MBOM and have They make you feel like part of the family. I've purchased 6 vehicles within the past 7 years. I will always purchase my vehicles from MBOM and have service there too. I love this team!! More
by Leshawn Bailey
Other Employees Tagged: Mahaman Kolo, Tony Pozderac, Jason Sponseller, Brett Fader, Robb Banks , Jay Woodson, Those without ratings, I didn't have interactions with.
Helpful 
September 19, 2022
He did it again found my niece a nice first car. Thank you Dylan I am sending you my nephew next. Thank you Dylan I am sending you my nephew next. More
by Mercedes girl #12
Other Employees Tagged: Mahaman Kolo, Tony Pozderac, Jason Sponseller, Brett Fader , Fran M King
September 19, 2022
Thank you so much Dylan Jones for helping my sister. I really appreciate you and your team. I really appreciate you and your team. More
by Richardriley817
Other Employees Tagged: Tony Pozderac, Jason Sponseller, Brett Fader
July 26, 2022
My rating is not for the dealership but for Stephanie Smith my Service Advisor. I purchased my vehicle in August of 2021 and disliked everything about my experience. I had no desire to do anymore busines Smith my Service Advisor. I purchased my vehicle in August of 2021 and disliked everything about my experience. I had no desire to do anymore business with the Owings Mills location until I meet Stephanie in the service lane, while waiting for my car to come out of detailing. I was having a bit of buyer’s remorse as I just did not like the way my buying experience went. It was the conversation with Stephanie, whom was not my service advisor at the time, that made me feel like maybe there was still some hope left for the Owings Mills location. Everything about Stephanie was pleasant. Her smile, her energy, and her conversation. Without any real efforts, she made me feel like a valued customer. You could tell that she genuinely loved her job and working with people; so, you can only imagine just how excited I was when I went in for my first scheduled service earlier this year to find out that Stephanie was my assigned Service Advisor. Mercedes Benz of Owings Mills should be extremely grateful to have an employee such as Stephanie Smith on their team. She is the sole reason that I decided to continue to do business with this location. I stopped in today without an appointment to address a "tire correction" alert that popped up on my car, and in true Stephanie fashion she came out of her office to say "Hello" and to see how I and my car was doing. Stephanie is a true Asset to your location and a professional in every sense of the word. I just wish I could say the same about some of your other staff members. T. Robertson More
by T. Robertson
Other Employees Tagged: Stephanie Smith , Fran M King
June 17, 2022
Dylan is always available when needed. He's proficient and honest about everything when it comes to the vehicles. He also researches anything you need. Thanks for your great customer servi He's proficient and honest about everything when it comes to the vehicles. He also researches anything you need. Thanks for your great customer service and support. More
by Benzlife
May 25, 2022
The service was great! It’s always a pleasure doing business with Robb, Dylan, Brett and Fran. Just like family! It’s always a pleasure doing business with Robb, Dylan, Brett and Fran. Just like family! More
by llyles_2
Other Employees Tagged: Mahaman Kolo, Phaeng Taweepuntsant , Brett Fader, Robb Banks , Fran M King
March 06, 2022
Fantastic service and associates. Dylan is fantastic. I bought 4 cars from this dealership. I have referred several people to them. I bought my first car in 1986. When I feel ready I Dylan is fantastic. I bought 4 cars from this dealership. I have referred several people to them. I bought my first car in 1986. When I feel ready I will by my 5th one from them. More
by mocha268
Other Employees Tagged: Tim Sauter, Patricia Doelle , Stephen McGrath
January 26, 2022
Great human and customer service very friendly and customer centered . Go out of their way to tailor make your request to suit the customer customer centered . Go out of their way to tailor make your request to suit the customer More
by KBOAHENEGH
Other Employees Tagged: Mahaman Kolo
November 27, 2021
They did an excellent job and got me everything I wanted and need in this new car. and need in this new car. More
by Asephia24
Other Employees Tagged: Mahaman Kolo, Murphy Tederick , Robb Banks, Patricia Doelle , Fran M King
February 17, 2021
Great place to purchase a car and the service has been excellent. One day my plan is to get 63s. Absolutely want one of them. excellent. One day my plan is to get 63s. Absolutely want one of them. More
by Miko400
Other Employees Tagged: Gale Chisnell, Robb Banks, Lori Ludwig, Patricia Doelle, Kyle Weiman , Fran M King, Brooke Richardson
