Dylan Jones
Dylan Jones at Mercedes-Benz of Owings Mills
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Dylan Jones | Page 3

Mercedes-Benz Master Certified Sales and Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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4.8
152 Reviews

I am a Master Certified Mercedes Benz sales consultant. This requires three years of training and experience as a minimum. I also proudly served my country in the US Army. I am a graduate of ST. LEO UNIVERSITY with a degree in Finance. My personal client service moto is : "You First"

Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

Specialties & Trainings

Product Delivery Concierge

Mercedes Benz Master Certified

View more specialties & trainings

Languages Spoken

English English

Employee Video

4.8

152 Reviews

Write a Review

152 Reviews of Dylan Jones

November 19, 2020

Dealership Rating
Employee Rating

Dylan did a great job for me when I came in 2 weeks ago and bought my car. I highly recommend anyone to contact Dylan if they are in the market for a new or used vehicle. More

by BrianC43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

September 11, 2020

Dealership Rating
Employee Rating

Phaeng was outstanding in showing us how to use all the controls in the car. A week later I had some more questions, Phaeng called me back to follow throught. More

by Sani
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks, Phaeng Taweepuntsant , Fran M King

Sep 14, 2020

Mercedes-Benz of Owings Mills responded

Sani, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

August 10, 2020

Dealership Rating
Employee Rating

Dylan Jones was wonderful the best very professional and knowledgeable because of his experiences i will recommended Dylan Jones to.all my family and friends More

by richardharrisonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gale Chisnell , Michael Fastman, Fran M King, Stephen McGrath

Aug 12, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 09, 2020

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Employee Rating

Great purchase experience with Robert Banks and Dylan Jones. Robb is exceptionally professional and patient. He made my out-of-state purchase extremely smooth; the honesty and More

by David S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks , Fran M King

Aug 12, 2020

Mercedes-Benz of Owings Mills responded

David, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Owings Mills! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 16, 2020

Dealership Rating
Employee Rating

We had a great time at Mercedes benz of Owings Mills, easy and convenient and Dylan Jones made sure we ride home in the car we came for, thanks again! More

by motundee14
Recommend Dealer
Yes
May 17, 2020

Mercedes-Benz of Owings Mills responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2019

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Employee Rating

Buddah I want thank Dylan Jones for taking care of my mom and me car six. We will only buy from Dylan Jones. Thank you for making this quick and easy. More

by Coke!9727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks, Jason Sponseller , Fran M King

Sep 06, 2019

Mercedes-Benz of Owings Mills responded

Hi there, thank you for your review. It's great to hear Dylan could take care of you; we’re always happy to help if anything else comes up. Have a wonderful day!

September 03, 2019

Dealership Rating
Employee Rating

Just didn’t work out for me The dealership was polite and was helpful up to a point but after a week l was not having luck in purchasing a new car. I called another dealership a More

by gbud12
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robb Banks , Michael Fastman

Sep 05, 2019

Mercedes-Benz of Owings Mills responded

Thank you for letting us know about your experience. We apologize we could not come to an agreement and obtain the vehicle you wanted. Our General Manager, Michael Fastman has been unable to connect with you to directly regarding your experience. If you would like to discuss any additional feedback or if we can be of any assistance in the future, please contact Michael at 410-753-8287, or mike.fastman@mileone.com.

September 03, 2019

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Employee Rating

Mrs Robinson This is my ninth car for my family. I want to thank Dylan Jones for his professionalism and always pleasant demeanor. He takes pleasure in making you More

by Mercedes girl #12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks

Sep 06, 2019

Mercedes-Benz of Owings Mills responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2019

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Employee Rating

Mr LYNCH This is my favorite sales person we have bought 8 mercedes Benz from Dylan. He is professional and makes sure my family is happy every time. Thank you More

by Hummerhead 10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks

Aug 07, 2019

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2019

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Employee Rating

2014 C Class Hello My sister referred me to Dylan Jones and it was my pleasure. He went above and beyond. He found me a great option that surpassed my expectations More

by 2014 Mercedes Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Sponseller

Aug 01, 2019

Mercedes-Benz of Owings Mills responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

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