Dylan Jones
Dylan Jones at Mercedes-Benz of Owings Mills

Dylan Jones | Page 3

Mercedes-Benz Master Certified Sales and Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

Contact Me
5.0
157 Reviews

I am a Master Certified Mercedes Benz sales consultant. This requires three years of training and experience as a minimum. I also proudly served my country in the US Army. I am a graduate of ST. LEO UNIVERSITY with a degree in Finance. My personal client service moto is : "You First"

Dealership Experience

18 yrs, 4 mos

Industry Experience

18 yrs, 4 mos

Specialties & Trainings

Product Delivery Concierge

Mercedes Benz Master Certified

View more specialties & trainings

Languages Spoken

English English

Employee Video

5.0

157 Reviews

Write a Review

157 Reviews of Dylan Jones

May 25, 2022

Dealership Rating
Employee Rating

The service was great! It’s always a pleasure doing business with Robb, Dylan, Brett and Fran. Just like family! More

by llyles_2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks, Mahaman Kolo , Brett Fader, Fran M King, Phaeng Taweepuntsant

May 26, 2022

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 06, 2022

Dealership Rating
Employee Rating

Fantastic service and associates. Dylan is fantastic. I bought 4 cars from this dealership. I have referred several people to them. I bought my first car in 1986. When I feel ready I More

by mocha268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Doelle, Tim Sauter , Stephen McGrath

Mar 08, 2022

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

Mar 08, 2022

mocha268 responded

You’re more than welcome. Your dealership is magnificent.

January 27, 2022

Dealership Rating
Employee Rating

Great human and customer service very friendly and customer centered . Go out of their way to tailor make your request to suit the customer More

by KBOAHENEGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo

Jan 29, 2022

Mercedes-Benz of Owings Mills responded

Hi Kboahenegh, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 27, 2021

Dealership Rating
Employee Rating

They did an excellent job and got me everything I wanted and need in this new car. More

by Asephia24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Mercedes-Benz of Owings Mills responded

Hello, congratulations on your new vehicle! Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

February 17, 2021

Dealership Rating
Employee Rating

Great place to purchase a car and the service has been excellent. One day my plan is to get 63s. Absolutely want one of them. More

by Miko400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gale Chisnell, Kyle Weiman, Patricia Doelle, Lori Ludwig, Robb Banks , Fran M King, Brooke Richardson

Feb 17, 2021

Mercedes-Benz of Owings Mills responded

Thank you for your support! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

November 20, 2020

Dealership Rating
Employee Rating

Dylan did a great job for me when I came in 2 weeks ago and bought my car. I highly recommend anyone to contact Dylan if they are in the market for a new or used vehicle. More

by BrianC43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

September 11, 2020

Dealership Rating
Employee Rating

Phaeng was outstanding in showing us how to use all the controls in the car. A week later I had some more questions, Phaeng called me back to follow throught. More

by Sani
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks , Fran M King, Phaeng Taweepuntsant

Sep 14, 2020

Mercedes-Benz of Owings Mills responded

Sani, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

August 10, 2020

Dealership Rating
Employee Rating

Dylan Jones was wonderful the best very professional and knowledgeable because of his experiences i will recommended Dylan Jones to.all my family and friends More

by richardharrisonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gale Chisnell , Michael Fastman, Fran M King, Stephen McGrath

Aug 12, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 09, 2020

Dealership Rating
Employee Rating

Great purchase experience with Robert Banks and Dylan Jones. Robb is exceptionally professional and patient. He made my out-of-state purchase extremely smooth; the honesty and More

by David S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks , Fran M King

Aug 12, 2020

Mercedes-Benz of Owings Mills responded

David, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Owings Mills! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 16, 2020

Dealership Rating
Employee Rating

We had a great time at Mercedes benz of Owings Mills, easy and convenient and Dylan Jones made sure we ride home in the car we came for, thanks again! More

by motundee14
Recommend Dealer
Yes
May 17, 2020

Mercedes-Benz of Owings Mills responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

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