Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 20

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

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366 Reviews of Ed Barnes

November 24, 2023

Dealership Rating
Employee Rating

Great service team. Love the new videos for customer review. Valet service is much appreciated. More

by Oldgeezer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

November 07, 2023

Dealership Rating
Employee Rating

The dealership is awesome everytime I come in great customer service Wait time is excellent More

by Bevbailey42
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 18, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy we could provide you with a positive experience!

October 29, 2023

Dealership Rating
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Very good customer service. Everybody is kindness and they explained to me about my car necesities in words easy to understand More

by Jchair
Service Price Transparency
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Recommend Dealer
Yes
Dec 07, 2023

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

October 21, 2023

Dealership Rating
Employee Rating

Every associate at Jim Ellis GMC is helpful and friendly making my repair experience great! Mr. Barnes is one of the best advisors ever. I appreciate the entire Jim Ellis dealership. More

by LEE45377
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 27, 2023

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 17, 2023

Dealership Rating
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Fast and efficient service. Car completed as promised. I highly recommend Jim Ellis Buick GMC. More

by owenscalvin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Christie Ledbetter, Nick Rose , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Oct 19, 2023

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

October 17, 2023

Dealership Rating
Employee Rating

Very inviting, clean, and attentive. The employees are nice and the waiting area is great. More

by MARSHAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 17, 2023

Dealership Rating
Employee Rating

Nice service, however the prices of new vehicles is higher than other dealers in the area. More

by bobby.peterman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 19, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

October 13, 2023

Dealership Rating
Employee Rating

I do not trust you all anymore. Everytime I bring my truck there it is something wrong. I just had my 90,000 mile check up and now my AC is not working. So don’t take your GMC truck More

by lisabett67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 19, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us your honest feedback about your recent experience. We take your concerns seriously and will use this information to better our processes moving forward. If you have any further questions or concerns you would like to discuss please call our Service Manager, Nick Rose, directly at 678-889-8881. Again, thank you for your feedback and have a wonderful day.

October 11, 2023

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Employee Rating

friendly neat asked and explained what will be done and exsets what was done he was friendly and he knows cars. More

by LARRYFOWLER153
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Recommend Dealer
Yes
Oct 13, 2023

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia.

October 02, 2023

Dealership Rating
Employee Rating

Great place to bring your car. . Service and sales department are very professional, friendly , and clean areas. More

by JONESFAMILY11
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 05, 2023

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

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