Ed Barnes | Page 22
Service Advisor
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
Specialties & Trainings
ASE Certified Service Advisor
366 Reviews
Write a Review366 Reviews of Ed Barnes
September 05, 2023
Took my vehicle in for 30k miles service and noticed I did not have any wiper fluid and the tires were a bit low on air. The rep took the vehicle back to the garage and was adv i had to schedule another a did not have any wiper fluid and the tires were a bit low on air. The rep took the vehicle back to the garage and was adv i had to schedule another appointment because the wiper fluid tank needed replacing. At my second appointment I advised the rep the tires were not topped off to please make sure they were topped off this time. Drove off and noticed that once again the tires were not topped off and still a bit low. I am uncertain if the service was done correctly given that I being the customer am the one that noticed these things and not the person working on the vehicle. This is the first time in years and I have felt unsatisfied with the service given to my vehicle. More
August 29, 2023
This is service done right! I am treated with respect each time I visit. Taking my vehicle to a roadside mechanic when I receive top-notch service and reasonable rates at my dea I am treated with respect each time I visit. Taking my vehicle to a roadside mechanic when I receive top-notch service and reasonable rates at my dealership is out of the question! More
August 28, 2023
This dealer has a major mixup in their database and they keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I D keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I DO have. Despite my multiple attempts, calls, and messages they still do nothing and continue to be associated with the wrong account. So this is a clear message that they need to do something about it. More
Other Employees Tagged: Jason Dowdy, James Stecker, Christie Ledbetter, Nick Rose , Kristin Buffington, Rina Centeno, Ron Gay, Anna Rogers, Kim South
August 15, 2023
They have had several problems with my car, but the biggest issue is having to replace four tire pressure sensors within the last year. biggest issue is having to replace four tire pressure sensors within the last year. More
Other Employees Tagged: Christie Ledbetter , Charles ? He would also rate a four.

