Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA
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Ed Barnes | Page 22

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
214 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

214 Reviews

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214 Reviews of Ed Barnes

February 04, 2021

Dealership Rating
Employee Rating

I had shared an experience with the dealership and they went above and beyond to fix the situation and make it right! Very impressed and look forward to using this dealer again in the future. They definit More

by mJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Garrett

Feb 08, 2021

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

January 19, 2021

Dealership Rating
Employee Rating

Easy to schedule an appointment; courteous staff; area was so clean; saw COVID guidelines followed & felt safe during my 2 hours there. Discounts applied to final bill without needing to request. More

by JAXJAGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 26, 2021

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 12, 2021

Dealership Rating
Employee Rating

My car was in the shop for 2 days and no one even looked at it. The scheduler should have told me about the backlog. Picked up the car and took it to a local garage. Work completed in 2 hours for $400. Ed More

by KRAJEC
Customer Service
Friendliness
Recommend Dealer
No
Feb 08, 2021

Jim Ellis Buick GMC Mall of GA responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 884-4641 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 07, 2021

Dealership Rating
Employee Rating

Always pleasant and I know I can trust their service Easy to make appointments and they will call with reminders when it is time for service More

by EDGESAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 11, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

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