Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 22

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

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366 Reviews of Ed Barnes

September 07, 2023

Dealership Rating
Employee Rating

The service was fast and perfect thanks I will recommend everyone to this dealer for your service thanks again More

by felixoromani74
Service Price Transparency
Recommend Dealer
Yes
Sep 13, 2023

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

September 05, 2023

Dealership Rating
Employee Rating

Took my vehicle in for 30k miles service and noticed I did not have any wiper fluid and the tires were a bit low on air. The rep took the vehicle back to the garage and was adv i had to schedule another a More

by BIZAGUIRRE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to let us know about your experience. We sincerely apologize for this inconvenience. We will be using this feedback with our team to better our processes moving forward. If there is anything else we can assist you with please reach out to our Service Manager, Nick Rose, directly at 678-889-8881.

September 02, 2023

Dealership Rating
Employee Rating

Service was great like always. I will recommended to all my friends who owns GMC. More

by rayregalado0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us!

August 29, 2023

Dealership Rating
Employee Rating

This is service done right! I am treated with respect each time I visit. Taking my vehicle to a roadside mechanic when I receive top-notch service and reasonable rates at my dea More

by Kennethbrown.atl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

Jim Ellis Buick GMC Mall of GA responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 28, 2023

Dealership Rating
Employee Rating

This dealer has a major mixup in their database and they keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I D More

by jp_vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Dowdy, James Stecker, Christie Ledbetter, Nick Rose , Kristin Buffington, Rina Centeno, Ron Gay, Anna Rogers, Kim South

Sep 01, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. This error has been corrected in our records. We sincerely apologize for any inconvenience this may have caused.

August 24, 2023

Dealership Rating
Employee Rating

I am very happy with the Service team, specially Mr. Ed. They are always kind and helpful. Thank you. More

by fgaray09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia.

August 15, 2023

Dealership Rating
Employee Rating

Ed was great at getting my appointment set for a time that was convenient. He also kept me informed as my service was being completed More

by kjmrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

August 15, 2023

Dealership Rating
Employee Rating

They have had several problems with my car, but the biggest issue is having to replace four tire pressure sensors within the last year. More

by PERRYGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christie Ledbetter , Charles ? He would also rate a four.

Aug 17, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 10, 2023

Dealership Rating
Employee Rating

They always get my car done on time , they also provide excellent customer service anytime I visit. Thank you guys More

by JUDEBA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

July 25, 2023

Dealership Rating
Employee Rating

Great customer service, clean and nice atmosphere. Great communications to customers service repair about their autos. More

by dmurphey6@aol.com
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jul 28, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for taking the time to leave a review. We sincerely value your business and look forward to your next visit!

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