Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 23

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

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366 Reviews of Ed Barnes

July 25, 2023

Dealership Rating
Employee Rating

The team was clear, kind, and honest. They did not try to pressure me into anything and they went above and beyond to ensure I was cared for while I awaited my vehicle repair. More

by QS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 24, 2023

Dealership Rating
Employee Rating

Always enjoy service keep up to date on progress 0n service. The new service with the service helps More

by TAMMY_STWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 19, 2023

Dealership Rating
Employee Rating

The dealership was very attentive, and fixed my problem very quickly. I was very pleased with my service. More

by SPARKER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose , Craig Pippin

Jul 27, 2023

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

July 15, 2023

Dealership Rating
Employee Rating

Ed was instrumental in getting my truck fixed and getting me back on the road. He and Jim Ellis are first class. More

by KYLE@LUCKYCOININC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Bradley

Jul 20, 2023

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team!

July 07, 2023

Dealership Rating
Employee Rating

Sami and Ben made the purchase of our 2023 Terrain easy and smooth Jim Ellis GMC Mall of Ga is by far the best group to work with. I have bought 5 cars from Sami and will be back when it’s time again. More

by ARNOLD.KEVIN442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2023

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 03, 2023

Dealership Rating
Employee Rating

Ed Barnes was very good. The service techs were very lacking in the quality of their work More

by TOM_AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 06, 2023

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0884 when you have a chance. Thank you, and we look forward to hearing from you.

July 01, 2023

Dealership Rating
Employee Rating

Always a great experience. They treat you like family. Always answer any questions I may have More

by Kimsouth930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Jul 09, 2023

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

June 28, 2023

Dealership Rating
Employee Rating

The customer experience can definitely improve here. I was happy with the completion of services down on my car though. More

by steven.diedrickson
Service Price Transparency
Recommend Dealer
No
Jul 09, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Your feedback helps us to improve your service experiences in the future.

June 23, 2023

Dealership Rating
Employee Rating

Great service, have used them for 6 years. Clean waiting room, very accommodating. They will also provide a loaner if you don't want to wait. More

by KIMGUY5304
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

June 23, 2023

Dealership Rating
Employee Rating

Thank you so much for my oil change. It's been a while since I had one. I need to drive more. Ed was very understanding & answered my questions.. More

by RAMPEY_TERESA
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

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