Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 25

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

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366 Reviews of Ed Barnes

May 24, 2023

Dealership Rating
Employee Rating

This dealership is, by far, one of the best automotive providers that I've done business with for the past 20 years+ (I've been going here for all of the 15 yrs that we've lived here)! I leased my current More

by ESBATCHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hatcher

Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

May 19, 2023

Dealership Rating
Employee Rating

Everyone always friendly and inquisitive of what service needs will be done. Very experienced in answering questions. More

by gsmith659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

May 16, 2023

Dealership Rating
Employee Rating

I have always received excellent service from this dealership. They try to keep you informed throughout the process. However, it was a good thing I checked to be sure the wheel lock was returned. Ed h More

by NJMETZ330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

We sincerely value your business and look forward to your next visit!

May 15, 2023

Dealership Rating
Employee Rating

The dealership has been excellent on estimating time of completion. The dealership has been able to provide service appointment times that fit my requirements. More

by MNJ1JWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Dowdy, James Stecker, Christie Ledbetter, Nick Rose , Rina Centeno, Ron Gay, Joe Marengo, Anna Rogers, Kim South

Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

May 10, 2023

Dealership Rating
Employee Rating

Excellent service, great personality clean area, I really recommend the service Jim Ellis provided Thank you More

by telabeach10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

May 04, 2023

Dealership Rating
Employee Rating

I was greeted by 3 people all pleasant. Knew I was in the right place since all 3 seemed to like their jobs & was glad I chose them to service my car. Ed kept me updated with text & phone c More

by JAXJAGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

May 02, 2023

Dealership Rating
Employee Rating

It was an appointment and they did the service in one hour. Everyone was very professional More

by Ppppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy we could provide you with a positive experience!

Jun 29, 2023

Ppppa responded

We are always satisfied with the service dept.They are very professional they treat you not as a customer but as a friend

April 28, 2023

Dealership Rating
Employee Rating

staff is always friendly and helpful. The facility is always clean. We use the his location for all of our service needs. More

by Karenkeen1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Christie Ledbetter, Nick Rose , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

April 20, 2023

Dealership Rating
Employee Rating

Quick, professional and knowledgeable staff, no complaints so far. Comfortable waiting area with coffee!!! Easy online appointment option. More

by JOSE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Christie Ledbetter, Nick Rose, Jason Ropp , Rina Centeno, Ron Gay, Anna Rogers, Kim South

April 11, 2023

Dealership Rating
Employee Rating

Great service and communication, price was fair on other work in the past and it out of range now. Lot of fees out of control for scope of work. More

by TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2023

Jim Ellis Buick GMC Mall of GA responded

Hello Tim, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to let us know about your experience!

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