Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 5

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

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366 Reviews of Ed Barnes

November 18, 2025

Dealership Rating
Employee Rating

These guys were so helpful and tried to answer my questions. They were very professional. If ever needed again I will take my blazer back again and if I decide to purchase another vehicle, that is wh More

by STOCKSJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Nov 23, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

November 13, 2025

Dealership Rating
Employee Rating

Ed always takes care of me in a professional and expedient manner. They are very punctual based off the schedule received at drop off. More

by TCAPE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2025

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2025

Dealership Rating
Employee Rating

4 wheel drive had error code. Took it in, they diagnosed the issue. Told me it needed a part. Picked it up the next morning. They had already checked that I had extended warranty, More

by WARNER
Service Price Transparency
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Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

Excellent service as usual. I would highly recommend this dealership to anyone in need of service for their GMC. More

by DRHORTON1920
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Nov 02, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Thanks for the recommendation, and have an amazing day!

October 26, 2025

Dealership Rating
Employee Rating

Wouldn’t trust anyone else with my Yukon they take care of their customers…. 5stars More

by MONTEBRITT
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and look forward to your next visit!

October 22, 2025

Dealership Rating
Employee Rating

Got the job done on the time they told me to drop it off yes More

by josemorenoortiz35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 08, 2025

Dealership Rating
Employee Rating

Unwanted charge, no informing on time for pick up. No follow up call after complaint. More

by Ketan
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tom Floystrop

Nov 06, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 18, 2025

Dealership Rating
Employee Rating

The required service and repair were performed in a timely fashion. Ed was resourceful and found the best value for me. More

by MILES-DANIEL
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2025

Dealership Rating
Employee Rating

My service advisor. Ed Barnes was great. The dealership took care of me above and beyond. I’ll be back every time. More

by KEVINBRICE_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2025

Dealership Rating
Employee Rating

This is my favorite dealership. Sales and Service Dept provide great customer service. Ed Barnes is who i go to every time for Service More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel, Sami Karaki

Sep 07, 2025

Jim Ellis Buick GMC Mall of GA responded

John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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