Ed Chen | Page 12

Low key and straight forward I came in interested in the new Subaru Crosstrek Plugin Hybrid. They found Steve Canada who was fully trained in the ins and outs of this new vehicle. I came in interested in the new Subaru Crosstrek Plugin Hybrid. They found Steve Canada who was fully trained in the ins and outs of this new vehicle. He spent several hours with me going over the car in detail, we went on a test drive and then after a minimum of negotiation over the value of my trade-in, agreed upon a very fair price. They facilitated all the paperwork, registration and insurance and I was able to drive the new car (which I love) off the lot the same day! More

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Friendly and Steve was great to work with. I explained to him some of my prior bad experiences at other dealerships and he really made me feel comfortable. He was Steve was great to work with. I explained to him some of my prior bad experiences at other dealerships and he really made me feel comfortable. He was knowledgeable about the product and was available throughout the entire process. I had to wait a few days for my taxes to clear and he kept me updated the entire time. Thanks for working with me Steve! Ed is financing was also great and understood my concerns and really didn't try to force the sale as I have seen at other places. More

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Good experiece Tony Oliva was great to work with. He was knowledgeable and made it his mission to make sure I knew how to deal with and learn about all the bells an Tony Oliva was great to work with. He was knowledgeable and made it his mission to make sure I knew how to deal with and learn about all the bells and whistles in my new 2019 Subaru Forester. He was available anytime I had a question. Early on I worked with Ann Brooks who was very friendly and helped guide me through my initial meeting with the 2019 Forester. More

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Professional, Welcoming, Not Pushy At All!! We had the pleasure of meeting and working with Steve Canada who was extremely positive and knowledgeable about the Subaru family and made us feel wel We had the pleasure of meeting and working with Steve Canada who was extremely positive and knowledgeable about the Subaru family and made us feel welcome and under no pressure at all. We did not make a decision right away and shopped around for other cars at other dealerships but felt the most comfortable at Quality Subaru in Wallingford. We also worked with Mike Ward and Ed Chen who were just as welcoming, knowledgeable and just as plain 'ole nice as Steve so it made the entire process comfortable and enjoyable. I highly recommend Quality Subaru to anyone looking for a great car buying experience! More

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Professional, Knowledgeable, and Curtious Tony the Sales consultant who helped me was extremely professional and great to work with. Brendan also assisted with linking in my android phone. T Tony the Sales consultant who helped me was extremely professional and great to work with. Brendan also assisted with linking in my android phone. The experience could not have been better. I recommend Quality Subaru to anyone considering a Subaru. More

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Excellent Customer Service Anthony was great to work with! Very patient and informative would definitely do business with him again. He even came in on his day off to accommodat Anthony was great to work with! Very patient and informative would definitely do business with him again. He even came in on his day off to accommodate me and my work schedule More

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purchasing used subaru. Quality Subaru has polite and knowledgeable, helping employees. The people that helped me from walking in the door: customer relations manager, sale Quality Subaru has polite and knowledgeable, helping employees. The people that helped me from walking in the door: customer relations manager, sales, business manager and parts manager. The dealership building has been updated, outstanding, and the employees outstanding. More

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Car shopping Pleasure dealing with Steve. Took his time explaining the features of the vechicle I was interested in. Not pushing. When I was dealing with Ed in Fin Pleasure dealing with Steve. Took his time explaining the features of the vechicle I was interested in. Not pushing. When I was dealing with Ed in Financing, he also wasn’t pushy. He didn’t try to push any unnecessary extended warranties on me. He explained all the options to me. A nice experience all around More

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2017 Out of lease Forester I was quite happy with the low pressure approach involving my recent car purchase. This dealership has nice amenities while shopping or waiting for se I was quite happy with the low pressure approach involving my recent car purchase. This dealership has nice amenities while shopping or waiting for service. More

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Great place to buy a Subaru I walked into the dealership knowing what I wanted, When I was met by Ralph Ortiz, he was awesome to work with, he answered every question I had. He w I walked into the dealership knowing what I wanted, When I was met by Ralph Ortiz, he was awesome to work with, he answered every question I had. He was very professional and not pushy at all which made the car buying process a breeze. If you are in the market or thinking about buying a Subaru go see Ralph! More

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