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Ed Johnson
Ed Johnson, Service Advisor, Ferman Chrysler Jeep Dodge RAM of New Port Richey
4.9

Ed Johnson

Service Advisor

Ferman Chrysler Jeep Dodge RAM of New Port Richey

3939 U.S. Highway 19 N
New Port Richey, FL 34652

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9 Reviews of Ed Johnson

December 13, 2018

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"Love it"

- kevmmc22 Verified Customer

This dealership is the best dealership. Everyone I run into is very nice. They take the time to talk to me, other than my vehicle. I joke, we laugh, it’s really fun to go to this dealership to get my truck worked on. Plus, they always have donuts hahaha!!!

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Yes

December 12, 2018

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"Excellent Visit "

- AtomicC6

Just an oil change but handled on time and at a very reasonable price. Good coordination between various members of the service team. Very nice waiting area, an overall positive experience.

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Yes
Dec 13, 2018

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 04, 2018

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"RECALL-Computer updates"

- cross2jc Verified Customer

Service was awesome-as usual. My wife and I waited in the Lounge, which is always clean, accommodating with coffee and sweets. Ed was great... You guys spoil me.......... Jim Cross

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Yes

Other Employees Tagged: Not sure who the Tech was..

Dec 10, 2018

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 02, 2018

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"friendly"

- lang2301

Good services, With friendly welcome Ed providing great services and explain the whole situation and conditions of my vehicle before having been repair,we are so happy Ed did as good job as people around with good atmosphere.Thank a lot.Lang N.

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Yes
Dec 10, 2018

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 26, 2018

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"Pleasant experience with Ed Johnson "

- Sjfiii Verified Customer

Ed let me know that there was a nail in my tire. The 2 hour wait time is what I expected. The waiting area was spacious and didn’t feel like you were crowded with others who were getting served. Fountain drinks was a surprise.

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Yes
Nov 29, 2018

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 23, 2018

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"It was easy and streamline "

- mygrnstng75 Verified Customer

All was fine. Ed was responsive. He answered my questions and went over all relevant things with me. I would like to work with him again in the future if I need to bring my Jeep to this services center.

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Yes
Nov 25, 2018

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 23, 2018

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"Unexpected visit."

- obxbleier1 Verified Customer

Hard to rate service because they had to order a part. Service rep Ed was very helpful and apologetic as the vehicle had all of 67mi on it and I had it for 12 hrs.

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Yes
Nov 25, 2018

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 19, 2018

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"Excellent"

- PFT3MAT_TRINITY Verified Customer

Everyone I made contact with was polite and very accommodating during my visit to the dealership while purchasing a replacement key for my 2009 Jeep Grand Cherokee

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Yes

Other Employees Tagged: Steve Brawer

Nov 25, 2018

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 15, 2018

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"Great Service!"

- Boomer, Nancy07

Ed the Service Advisor was very friendly and courteous. The service was great and done in a reasonable time. The dealership has great employees! I highly recommend this dealership

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Yes
Nov 25, 2018

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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