Ed Seager
Ed Seager at Joyce Honda

Ed Seager

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
149 Reviews
4.8

149 Reviews

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149 Reviews of Ed Seager

October 14, 2025

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Employee Rating

Took my car to get rotters replace front and rear also breaks pads and now my car sound horrible because the break are making a knocking noise. Took the car so they can fix it but tjey just lubricate the More

by MARIOGVELASQUEZ1176
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Workmanship
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Recommend Dealer
No
Oct 14, 2025

Joyce Honda responded

Thank you for sharing your feedback. We truly value the opportunity to service your vehicle and want to make sure everything is operating as it should. After your visit, our team thoroughly test-drove your vehicle following the cleaning and lubrication of the brake calipers to verify that the noise had been resolved. We’d like to invite you back for a road test with one of our technicians so we can review the concern together in real time and ensure your complete satisfaction. Please contact us at your earliest convenience so we can arrange a convenient time for you. Best Regards, Erik Matos 973-361-1396 erik_matos@joycehonda.com

Oct 14, 2025

Joyce Honda responded

Thank you for sharing your feedback. We’re very sorry to hear about your recent experience and the comment you received — that’s not the level of professionalism or care we expect from our team. We’d like the opportunity to make this right and ensure your brake concern is properly addressed. Please contact us directly at [973-361-1396 (text) 973-607-0237 Erik Matos or email: erik_matos@joycehonda.com] so we can look into this further and assist you personally.

Oct 14, 2025

MARIOGVELASQUEZ1176 responded

I was there two weeks ago changing the oil and i told them regarding the brake noise and someone came out and say that they lubricate my brakes to stop making noise so i can be happy for a bit. Really professional when they told me that

September 25, 2025

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Fast and easy, I got my oil changed and it was really fast and people there really helps More

by NICOLESCOBARG29
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Recommend Dealer
Yes
Sep 25, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

September 22, 2025

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Great efficiently quick and updated me every time u til i was done. Beautiful personality More

by brivera5410
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Recommend Dealer
Yes
Sep 22, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

September 19, 2025

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Joyce Honda has always been very prompt, just as they were when I purchased my CR-V in 2019. Since then, I have continued to bring my vehicle to them for service, and I truly appreciate the quality of th More

by Narayana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

September 11, 2025

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Very efficient personnel handled my servicing. Everything seems great. I didn’t have to wait very long either. More

by BERNICEB14
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 18, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

September 03, 2025

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The staff was courteous and prompt while I waited for service . Good working atmosphere at service department. More

by NCARUSO41
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

August 16, 2025

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the service department performed a repair job that was done perfectly and quickly.overall it was an outstanding experience More

by Larry
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Service Time
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Recommend Dealer
Yes
Aug 22, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

July 31, 2025

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Employee Rating

Friendly and professional, appreciate the willingness to work on the price. This is the second big job we've done with you. I will continue to bring my car in as long as the same great service continues. More

by sfigueroa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

July 30, 2025

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Employee Rating

Was happy with the service provided and would recommend to anyone interested in car repairs More

by sdalton9150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

July 29, 2025

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I always go to Joyce Honda for all my service needs. Larry Swanson and his team are awesome! I drive almost 40 miles to do so! That should tell you how much I like it There! More

by ALEXANDRACOOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

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