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Eddie Duranovic

Overview Reviews (284) Inventory (97)

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Eddie Duranovic

Eddie Duranovic | Page 6

Audi Brand Specialist

Audi Hoffman Estates

1200 W Golf Rd
Hoffman Estates, IL 60169

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5.0

284 Reviews

Overview Reviews (284) Inventory (97)

Dealership Experience

11 yrs, 7 mos

Languages Spoken

Bosnian

Croatian

Serbian

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5.0

284 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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284 Reviews of Eddie Duranovic

September 14, 2024

Dealership Rating

Employee Rating

easy to work with and very up to date on Audi specs and set up set up More

by DJLJAJ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 15, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 07, 2024

Dealership Rating

Employee Rating

The service people are excellent stating from manager Andy to service consultant. Service always provided within estimated time Andy to service consultant. Service always provided within estimated time More

by beauty4224

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 08, 2024 -

Audi Hoffman Estates responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

August 29, 2024

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Employee Rating

Everyone there is very professional and very nice to work with and very knowledgeable I always appreciate everything they do 😊 with and very knowledgeable I always appreciate everything they do 😊 More

by FRANNYJCLEVIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Amanda Filios, Ricky Bautista , Isabela Tanase

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Aug 30, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

August 20, 2024

Dealership Rating

Employee Rating

Great Service and I appreciate the communication through text. Will def go back for service. text. Will def go back for service. More

by RHEAKALRA14

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Dan Jigalov, Carlo Gilli Jr., Robert LeGault, Mike Macedon, Daniel Yusko, Amanda Filios, Ricky Bautista , Tamara Janecek, Isabela Tanase

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Aug 20, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 14, 2024

Dealership Rating

Employee Rating

They are always friendly and efficient at this center. I’ve been here many times. I’ve been here many times. More

by SCHYVIC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 14, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. Eddie and our team appreciate your business and hope to see you again soon!

August 05, 2024

Dealership Rating

Employee Rating

The dealership found the vehicle I wanted and had the car with in a week. Eddie was the Best Salesman. He even picked me up from the airport and brought me to the dealership. with in a week. Eddie was the Best Salesman. He even picked me up from the airport and brought me to the dealership. More

by DRTHIESING

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 05, 2024 -

Audi Hoffman Estates responded

Here at Audi Hoffman Estates, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Eddie, and it was a pleasure having you at the dealership. We appreciate your review!

August 04, 2024

Dealership Rating

Employee Rating

A pleasant atmosphere to shop. Clean and professional. No pressure sales. Listened to my requirements for a purchase. Clean and professional. No pressure sales. Listened to my requirements for a purchase. More

by QUINCY6519

Verified Customer

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ricky Bautista

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Aug 05, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 02, 2024

Dealership Rating

Employee Rating

Really enjoyed working with our sales rep, Eddie, as we purchased our 2021 Audi Q 3. My wife is very excited about having another Audi after giving up our 2001 Audi TT. It should also be mentioned th purchased our 2021 Audi Q 3. My wife is very excited about having another Audi after giving up our 2001 Audi TT. It should also be mentioned that Pat at check in desk and Mackela (sp) were also wonderful to work with during this transaction. More

by Barnyard7744

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pat (@desk), and Meckala (service coo)r

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Aug 03, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad that Ediie and our team were able to help, and we hope to see you again!

July 31, 2024

Dealership Rating

Employee Rating

Horrible customer service from Anthony Buchanan. Rude, inattentive and cold. Not at all helpful. Will not deal with them again. Rude, inattentive and cold. Not at all helpful. Will not deal with them again. More

by Karla

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Anthony Buchanan - horrible

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Aug 04, 2024 -

Audi Hoffman Estates responded

We're sorry to hear about your experience, Karla, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 15, 2024

Dealership Rating

Employee Rating

I own a S5 and a SQ5. I come to this shop for everything pertaining to my vehicles. Eddie in sales always takes care of me and Anthony on the service side treats my audi l I come to this shop for everything pertaining to my vehicles. Eddie in sales always takes care of me and Anthony on the service side treats my audi like they are his own. Its not easy to earn my trust these days, but in my opinion, this is a great shop to work with I would recommend swinging by. More

by SEAFARRING13.ADV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony in service

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Jun 17, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

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