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Eddie Garcia
677 Reviews
Dealership Experience
22 yrs
Industry Experience
22 yrs
Languages Spoken
Spanish
677 Reviews
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677 Reviews of Eddie Garcia
July 27, 2022
Service was fast and thorough, and they cleaned my car. Space was very clean and so was my outfit so it matched the whole SKO fish. Space was very clean and so was my outfit so it matched the whole SKO fish. More
by JOSHUASAGEVISTAN
Verified CustomerOther Employees Tagged: Tom Lood, Ken Dunaway, Cindi Link, Ryan Mulhern , Danna Almodovar, Gary Gross, Nino Mohammad
July 27, 2022
Very professional. Clean safe environment and friendly staff. Follow up was also very good and timely. Clean safe environment and friendly staff. Follow up was also very good and timely. More
by MSOLOW
Other Employees Tagged: Ken Dunaway, Cindi Link , Gary Gross
July 18, 2022
From the moment I arrived for my car appointment to when I picked it up, everyone was welcoming and helpful. We have had Ed as our go to person and he is fabulous. Thank you! I picked it up, everyone was welcoming and helpful. We have had Ed as our go to person and he is fabulous. Thank you! More
by HONYE
July 18, 2022
I had my 2010 ML350 in for the diesel modification campaign. I brought it in last Monday and it was ready on Wednesday. I picked it up and went on my way. The next morning, the “check engine” light campaign. I brought it in last Monday and it was ready on Wednesday. I picked it up and went on my way. The next morning, the “check engine” light came on. When I called my service advisor he told me that “it wasn’t anything they did because the work they did CLEARED the check engine light”. He told me to bring it in and it was found that during the previous work, some hoses were hooked up incorrectly. That was corrected and I picked it up late on Friday. I was surprised to receive a call on Saturday morning telling me my car was all done and ready to be picked up! When I told the gentlemen I already had my car, he said “oh, I have the paperwork here. Everything is good now.” Next, when I went to open the tail-gate Saturday morning, my lift motor was not working. The tailgate would unlatch, but not raise. I had to manually raise and lower it. This is nothing more than an inconvenience, except that the tailgate would not latch completely unless I really slammed it down with all of my weight behind it. I called my service advisor again on Monday and told him the issue and his only comment was “well, that was nothing we did – we only worked on the engine”; even though they had to do significant work in the rear of the vehicle to replace parts of the system. It was working perfectly in the years I have owned the vehicle. It seems a bit coincidental that it just stopped working while it was in the shop being repaired. My service advisor has told me “he will try to fit me in sometime mid-week” to look at it, even though he has assured me it was nothing the technicians did. We will see if this is the FINAL repair for this campaign. More
by DAVE ADELSON
July 12, 2022
Smooth process to get my car in for immediate suspension repair. I was able to bring it in after work and be on my way with the loaner vehicle. Everyone was courteous and kind. Be aware that your credit repair. I was able to bring it in after work and be on my way with the loaner vehicle. Everyone was courteous and kind. Be aware that your credit card is charged a $100.00 fee for the loaner and it is refunded if all is fine with the loaner when returned. I would definitely bring my car back here for service if needed. More
by DONNA-CHRISTIE
Other Employees Tagged: Cindi Link , Heather Dockins
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