Dealership Experience
20 yrs, 1 mo
Industry Experience
20 yrs, 1 mo
Languages Spoken
Spanish
581 Reviews
Write a Review581 Reviews of Eddie Garcia
September 14, 2020
Exceptional service across the board. Attended the service in need and additional items that needed to be addressed that were found. Ken Dunaway in particular, but the whole dealership stands out as a service in need and additional items that needed to be addressed that were found. Ken Dunaway in particular, but the whole dealership stands out as a whole. Thanks for all you do! More
Other Employees Tagged: Ken Dunaway
September 08, 2020
It was refreshing to not have to fight to get service done. In today's world, customer service, quite frankly, sucks. Sorry to be so blunt. But you guys definitely changed that vision around. Thank done. In today's world, customer service, quite frankly, sucks. Sorry to be so blunt. But you guys definitely changed that vision around. Thank you for your help and be assured that even though Motor Works is 5 minutes from my home in Deer Park; I enjoy not only my new car as I drive to Northbrook but I know that I will be taken care of in a professional manner. Thank you Sheldon Goldner More
Other Employees Tagged: Tom Lood, Ken Dunaway, Cindi Link, Ryan Mulhern , Kevin Crokin, Prem Parikh, James Riley, Terry Stailey
September 07, 2020
Autohaus has a way of making the painful reality of spending money on maintenance feel like it's worth every penny. The staff is friendly, knowledgeable and caring. I love the latest model loaners t spending money on maintenance feel like it's worth every penny. The staff is friendly, knowledgeable and caring. I love the latest model loaners that I get to drive and my car comes back clean and happy. Love working with this group. More
Other Employees Tagged: Cindi Link , Prem Parikh
September 02, 2020
Service is always first rate. I really like the loaner program, as it allows me to drop off my car, work as normal, then swap out once the work is done on my car. program, as it allows me to drop off my car, work as normal, then swap out once the work is done on my car. More
Other Employees Tagged: Tom Lood, Cindi Link
August 27, 2020
Fine dealership and service people. I don’t want to write any more words. I have taken your survey and give it a 5-star rating so don’t make me spend time writing more words. any more words. I have taken your survey and give it a 5-star rating so don’t make me spend time writing more words. More
August 22, 2020
Eddie G made everything super easy in service.Didn't Eddie G made everything super easy in service. Didn't have to wait and my car was ready on time as promised. And delivered freshly washed, inside an Eddie G made everything super easy in service. Didn't have to wait and my car was ready on time as promised. And delivered freshly washed, inside and out! More
Other Employees Tagged: Alex George
August 21, 2020
The service department and the staff are always so kind, professional, and try their best to help or solve your problem. It is a real pleasure to deal with AUTOHAUS!!!!!!! professional, and try their best to help or solve your problem. It is a real pleasure to deal with AUTOHAUS!!!!!!! More
Other Employees Tagged: Ken Dunaway, Cindi Link
August 19, 2020
Good process given the current pandemic. I was able to schedule service to meet my availability. I was able to wait for the service to be fully completed. One improvement opportunity: it would be nice to schedule service to meet my availability. I was able to wait for the service to be fully completed. One improvement opportunity: it would be nice to have a waiting area outdoors. Some space partitioned off in the parking lot. More
August 18, 2020
Oleg Shmuylovskiy - Sales- Total commitment to his customer's needs Eddie Garcia - Service - Always professional and knowledgeable A pleasure to visit this Dealership - each and every time customer's needs Eddie Garcia - Service - Always professional and knowledgeable A pleasure to visit this Dealership - each and every time More
Other Employees Tagged: Oleg Shmuylovskiy