Dealership Experience
22 yrs
Industry Experience
22 yrs
Languages Spoken
Spanish
677 Reviews
Write a Review677 Reviews of Eddie Garcia
April 15, 2021
My only issue is that the car was not delivered on the day promised. Otherwise, service was great. Not sure about the 25 word minimum so just typing a sentence here to complete. day promised. Otherwise, service was great. Not sure about the 25 word minimum so just typing a sentence here to complete. More
April 02, 2021
Had a blowout on my way to South Carolina and needed a new tire. My tires were fairly new. I bought from Firestone a tire since there wasn’t a MB dealership around. You replaced the tire with the corre new tire. My tires were fairly new. I bought from Firestone a tire since there wasn’t a MB dealership around. You replaced the tire with the correct size for no charge only tax, but I still paid for a tire to get me there and back. I don’t understand the guarantee on the four tires I bought. Both Eddy and Ken are great men in your service department, no problem with them. More
Other Employees Tagged: Ken Dunaway
March 29, 2021
Excellent service professional,courteous,. All work completed on time as agreed will definitely come back for any service issues needed in the future Thank you! completed on time as agreed will definitely come back for any service issues needed in the future Thank you! More
Other Employees Tagged: Tom Lood, Ken Dunaway, Cindi Link, Ryan Mulhern , Kevin Crokin, Prem Parikh, Terry Stailey
March 28, 2021
Pleasant, friendly from beginning to end.answered all my questions and eager to explain everything that I needed at my service visit A. Good experience questions and eager to explain everything that I needed at my service visit A. Good experience More
Other Employees Tagged: Cindi Link , Prem Parikh
March 17, 2021
Great job. Also got to try out the car we wanted to test drive. Xxx xx xx xxx xx xx xx xxx xx xx xx drive. Xxx xx xx xxx xx xx xx xxx xx xx xx More
Other Employees Tagged: Tom Lood, Ken Dunaway, Cindi Link, Ryan Mulhern , Kevin Crokin, Prem Parikh, James Riley, Terry Stailey
March 04, 2021
Very nice, clean place, the service staff are very nice people and friendly and very helpful and professional especially Eddy , he took a very good care of my car , after all I was very happy and satisfied people and friendly and very helpful and professional especially Eddy , he took a very good care of my car , after all I was very happy and satisfied, well done guys. Thank you very much , hope to see you soon More
February 26, 2021
Great team, starting with my service contact Ken. Cindi took are of the paperwork for the loaner and Eddie filled in when Ken was not available. You should be proud of their commitment to exceptional servi took are of the paperwork for the loaner and Eddie filled in when Ken was not available. You should be proud of their commitment to exceptional service. More
Other Employees Tagged: Ken Dunaway, Cindi Link
February 26, 2021
Great car service! Fast repair work and a great car wash. Waiting area was clean and I could do my work while waiting for my car to be worked on. Waiting area was clean and I could do my work while waiting for my car to be worked on. More
Other Employees Tagged: Tom Lood, Ken Dunaway, Cindi Link , Prem Parikh, Terry Stailey
February 26, 2021
Everything went smoothly and the car was ready for pickup as it was promised. The loaner car was a good way for me to have a feel of the most up to date Mercedes product. The tires were replaced at a price as it was promised. The loaner car was a good way for me to have a feel of the most up to date Mercedes product. The tires were replaced at a price lower than the original quote, which I appreciated. The agent also scheduled my next service in the summer. Job well done! More
February 24, 2021
Unbelievable low quality of parts.How is it possible for Unbelievable low quality of parts. How is it possible for 1 yr old car under 9k miles 100% kept in garage to have very rusty rotors with killer noise Unbelievable low quality of parts. How is it possible for 1 yr old car under 9k miles 100% kept in garage to have very rusty rotors with killer noise. I had never experienced this with any of previously owed cars, including another Mercedes. Is this a new normal? More
Other Employees Tagged: Ken Dunaway , Prem Parikh

