Languages Spoken
English
Spanish
232 Reviews
Write a Review232 Reviews of Edgar Alcantar
March 02, 2022
Dealership was very upfront with all aspects of the purchase, operation, and financing. I came away with a positive experience, and am looking forward to the service aspect as well. My sales associat purchase, operation, and financing. I came away with a positive experience, and am looking forward to the service aspect as well. My sales associate Edgardo was excellent!! We worked for approximately a month trying to come across what I was looking for. Found several over that time, but each one was missing something I wanted. He finally found the one I ended up purchasing. He stayed in regular contact making sure all of my questions were answered. He also provided a great tour of the dealership on my first visit as the sale is the first part of selecting a new vehicle. Service and customer support is the ongoing part of the dealer/customer relationship. Thank you, Edgardo! More
Other Employees Tagged: Sam Guerra , Jose Rivera, Rich Heidecke
February 26, 2022
This is the sixth vehicle we have purchased from Toyota of Naperville. The sales department has always made the buying process easy and the service department makes it convenient to drop off a car for main of Naperville. The sales department has always made the buying process easy and the service department makes it convenient to drop off a car for maintenance. More
Other Employees Tagged: Eddie Loera
February 17, 2022
No nonsense dealership. Truck was priced right for the circumstances of today. The Salesman was a pleasure to work with. Even came in on his day off to make sure final sale Truck was priced right for the circumstances of today. The Salesman was a pleasure to work with. Even came in on his day off to make sure final sale went well. I set up times to see the vehicle which was no nonsense and gave me the time drive the vehicle and inspect it. The sales manager was nice enough to hold the vehicle a day until we could close the deal the next day. With a deposit despite the current shortage going on. Truck was clean and ready the next day when we came back to pickup and closed the deal. The final signing was a little delayed but appreciate finance not being to hard on the warranty process and being accommodating on our funds for the vehicle. All and all a very nice experience. More
Other Employees Tagged: Igor Jucene. Business manager
February 15, 2022
Edgar was on top of his game. He kept me posted the entire time. He is courteous and seems to enjoy his work. Jack Fan is delightful and easy to work with. Great communicator. Th He kept me posted the entire time. He is courteous and seems to enjoy his work. Jack Fan is delightful and easy to work with. Great communicator. The dealership is the nicest one I've been in. More
Other Employees Tagged: Jack Fan 5 stars
February 13, 2022
very helpful from day one until we left the with the car. Edgar was really patient and accurate with the information he gave us.Loved that they committed to the price they gave us up front. car. Edgar was really patient and accurate with the information he gave us.Loved that they committed to the price they gave us up front. More

