Edgar Lacayo
Edgar Lacayo at Williamson Cadillac

Edgar Lacayo | Page 9

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Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.9
91 Reviews
4.9

91 Reviews

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91 Reviews of Edgar Lacayo

April 16, 2023

Dealership Rating
Employee Rating

Great respectful helpful good communication Great service clean facility outstanding service Great service representative excellent loaner department More

by HILLS.TONYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo, Mike McKesson

April 13, 2023

Dealership Rating
Employee Rating

Great service! Tony Martinez is great, keeps me updated with the status of my car, Edgar from the car loaners is amazing, always makes sure to accommodate my needs More

by JDO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

April 06, 2023

Dealership Rating
Employee Rating

Luis went above and beyond during our purchase calling insurance companies to get our rate cheaper which he was able to do. He saved us 70.00 a month. He seemed to be very busy with other clients but he n More

by ANGELAGOOLSBY30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 31, 2023

Dealership Rating
Employee Rating

Great place great service , people are very accommodating once you get there you are in and out in no time . More

by SFJLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 25, 2023

Dealership Rating
Employee Rating

Tony Martinez is my service Representative Customer service is very good and amazing carisma there nothing wrong everting is done Very professional More

by juan gONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Mar 28, 2023

juan gONZALEZ responded

excellent customer service by tony Martinez

Mar 28, 2023

juan gONZALEZ responded

Family owned business great customer service excellent service tech you call you make your appointment drop off your car easy to get a loaner Service department is like easy as 123 I deal with tony Martinez

Mar 28, 2023

juan gONZALEZ responded

you make your appointment drop off your car easy to get a loaner Service department is like easy as 123 I deal with tony Martinez

March 19, 2023

Dealership Rating
Employee Rating

When my 🚗 had a malfunction They were there for me! Talk about having your back!! More

by Edjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 15, 2023

Dealership Rating
Employee Rating

Carmen was phenomenal. She was reliable, was in constant communication, a problem solver when there was a substantial issue, and moreover, Carmen was professional. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Diana Garcia

Mar 15, 2023

JD responded

Great customer service!

February 24, 2023

Dealership Rating
Employee Rating

I had an appt for 4:30pm arrived before 4:30 my advisor was no where to be found was called several times by another advisor. He finally met me at 5:15pm the service took relatively 1 hour tire rotations a More

by 1INAMLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

Feb 27, 2023

Williamson Cadillac responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 08, 2023

Dealership Rating
Employee Rating

Eriik Fernandez is always very helpful. Generally speaking we always have a great experience when we’re bringing a vehicle town. This is our second Cadillac and the service center has alway More

by T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Feb 09, 2023

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 18, 2023

Dealership Rating
Employee Rating

Williamson Cadillac has courteous and attentive personnel. As a result, we had a pleasant customer experience. More

by MARIEJANEBOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Juan Santos , Skip Moosang

Jan 20, 2023

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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