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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta | Page 10

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
330 Reviews

Dealership Experience

24 yrs, 6 mos

Industry Experience

30 yrs, 6 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

330 Reviews

Write a Review

330 Reviews of Edison DaCosta

July 05, 2025

Dealership Rating
Employee Rating

I bought a car at a different dealership, but they still treated me as though I'd bought the car there. I'll bring my car back there for service everytime More

by turbofx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

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Jul 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with Colonial West Chevrolet of Fitchburg! I'm delighted to hear that you felt valued, even as a customer from a different dealership. We look forward to servicing your vehicle and hope to see you again for all your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 02, 2025

Dealership Rating
Employee Rating

I have been very satisfied with my whole experience with Colonial from the beginning. Coby, my salesman was great. The service department has been equally has helpful as well. More

by RPEZZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere , Coby Smart

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Jul 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you had a satisfying experience with us at Colonial West Chevrolet of Fitchburg. It's fantastic to know that Coby and our service department were able to assist you effectively. We appreciate your support and look forward to welcoming you back for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 30, 2025

Dealership Rating
Employee Rating

Excellent Service! Quick, comfy, and super professional! I strongly recommend! Thank you Colonial West Chevy! More

by GenoTheCarGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Jeff Chandler, Pamela Bussiere

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Jul 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced excellent service at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us! We look forward to serving you again in the future. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 30, 2025

Dealership Rating
Employee Rating

I usually have to wait about an hour for my oil change which is a little longer than I would think but whatever this time I had to wait an hour and a half it was going to be 2 hours until I complained Tha More

by MEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pamela Bussiere

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Jul 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the wait time for your oil change at Colonial West Chevrolet of Fitchburg. I understand that longer wait times can be frustrating, and we strive to improve our efficiency. If you have further concerns, please feel free to reach out to me directly. We hope to provide you with a quicker experience on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 30, 2025

Dealership Rating
Employee Rating

Got my oil changed and filter on sat treated very nice thank you Edison and Pam and the tec who got it done More

by Silveradooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere , Angel

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Jun 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am glad to hear that you had a positive experience getting your oil changed with us at Colonial West Chevrolet of Fitchburg. Edison, Pam, and our technician appreciate your kind words. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 25, 2025

Dealership Rating
Employee Rating

Very satisfied with the service. Kept well informed of what was going on with my car More

by wedoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Pamela Bussiere

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Jun 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I am thrilled to hear that you were very satisfied with the service at Colonial West Chevrolet of Fitchburg and appreciated being kept informed about your car. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 24, 2025

Dealership Rating
Employee Rating

Always great to deal with! Wouldn't go to any other dealership. Very professional and reliable More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

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Jun 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Rob! I truly appreciate your kind words and loyalty to Colonial West Chevrolet of Fitchburg. It's fantastic to hear that you find us professional and reliable. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 22, 2025

Dealership Rating
Employee Rating

The staff are great, they work with you to help find the best prices and don't force sales More

by dr01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Christopher Taylor, Angie Shepherd, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Jun 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our staff at Colonial West Chevrolet of Fitchburg. We always strive to provide the best service and help our customers find the best prices without any pressure. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 20, 2025

Dealership Rating
Employee Rating

Very good and professional and service with costumers and service staff and the people in very nice More

by juan1513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Pamela Bussiere

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Jun 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I truly appreciate your kind words about the professionalism and customer service at Colonial West Chevrolet of Fitchburg. Our team works hard to create a welcoming environment, and it’s great to hear that you had a positive experience. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 20, 2025

Dealership Rating
Employee Rating

You guys are the best. I never have any problems when I and my service done with you More

by Eddings9499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

Report | Print
Jun 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I appreciate your positive feedback about your experiences with us at Colonial West Chevrolet of Fitchburg. It's always our goal to provide excellent service, and we're thrilled to hear that you've had such a great experience. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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