Edwin Chan | Page 40
Assistant Service Manager
Tom Clark Auto Park
3906 I-35E South
Denton, TX 76210
417 Reviews
Write a Review417 Reviews of Edwin Chan
June 02, 2026
I have had service completed a few times now since the ownership has change to Tom Clark. I have noticed a great difference in service since. I feel confident my issues are listened to by the advisor, Edw ownership has change to Tom Clark. I have noticed a great difference in service since. I feel confident my issues are listened to by the advisor, Edwin Chan, and the service has followed through on any repairs I have needed. More
Other Employees Tagged: Service desk and shuttle drivers have all been great. Awesome customer service!
June 02, 2026
Excellence at its best . . great customer service, timely , experienced and detailed with our new Buick . Thank you . great customer service, timely , experienced and detailed with our new Buick . Thank you More
Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew, Robert Cook, Brandon Roehl, Taylor Adams, Jonatan Camunez , Rachel Alvey
May 31, 2026
I had service from the both collision department and the service department. Kyle did a super job with my USAA claim. Work was completed as and when scheduled with spotless results. Edwin worked us in for a service department. Kyle did a super job with my USAA claim. Work was completed as and when scheduled with spotless results. Edwin worked us in for a walk in appointment for routine maintenance. Oil change, tire rotation, and pressure sensor reset after rotation completed and also installed a cabin air filter. All service was excellent, courteous, and friendly. More
Other Employees Tagged:
May 28, 2026
Very nice very helpful very good service doesn’t take long for car to get worked on long for car to get worked on More
Other Employees Tagged: Jarrett Abel
May 21, 2026
Great customer service and communication through out the entire process. Transportation to and from work was very helpful entire process. Transportation to and from work was very helpful More
Other Employees Tagged: Jarrett Abel
May 18, 2026
Edwin (service) was amazingly helpful throughout the entire process and kept me informed every step of the way. Raul, the mechanic, was outstanding as well and got my truck repaired quickly and correctl entire process and kept me informed every step of the way. Raul, the mechanic, was outstanding as well and got my truck repaired quickly and correctly while I was traveling from South Texas to Oklahoma. Because of these two employees, what could have been a stressful situation turned into an excellent experience. Their professionalism, urgency, and customer service were top notch. They both deserve recognition for going above and beyond. More
Other Employees Tagged: Raul
May 14, 2026
Sales and Service at Tom Clark is always top notch. Always greeted with a smile. Always kept me informed. My concerns lie with the quality of the GM product. I currently own a 2026 GMC Acadia Denali Ul Always greeted with a smile. Always kept me informed. My concerns lie with the quality of the GM product. I currently own a 2026 GMC Acadia Denali Ultimate AWD. Have 2000 miles on the vehicle. So far they have completely replaced the engine and one broken brake pad monitor sensor. Also just received the notice that my vehicle is in the category that has a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. The notice states Not to bring the vehicle in unless you believe your vehicle has the condition described in the notice. GM is providing owners that exhibit the leak condition. within 5 years or 60K miles they will fix it for free. When I purchased my car I bought a loaded Extended Warranty that extended the factory warranty to 10 years/120000 miles. I would assume my warranty would automatically cover the problem they notified me about but technically I already paid for the service. Every day seems like an adventure owning a vehicle that demands that kind of attention. We are still concerned but taking it a day at a time. More
Other Employees Tagged:
Dealership Inventory (251 Vehicles)

