Eiji Pollard
Eiji Pollard at Henry Brown Buick GMC

Eiji Pollard | Page 14

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
288 Reviews

Dealership Experience

21 yrs, 5 mos

4.9

288 Reviews

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288 Reviews of Eiji Pollard

August 09, 2023

Dealership Rating
Employee Rating

Worked hard to get the deal I needed for the truck I was looking for. More

by jmp.42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown, Wagner Harrigan

Aug 09, 2023

Henry Brown Buick GMC responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 07, 2023

Dealership Rating
Employee Rating

Buying a new truck here was amazing. Sales was awesome. And the finance department was amazing too. I will be back to buy again and will tell all my friends and family how great it was t More

by SCOTTKPARKIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2023

Henry Brown Buick GMC responded

Thank you so much, Scott, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 22, 2023

Dealership Rating
Employee Rating

Great customer service all around! Rickie Bauman was our salesman and he was absolutely awesome! More

by ddiaz62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Thomas James

Jul 24, 2023

Henry Brown Buick GMC responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Rickie could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 19, 2023

Dealership Rating
Employee Rating

Never received my paperwork, Was told by Dwyane that Eiji would email them to me. Also was told they were working on getting my spare key from previous owner, never heard back from Dwyane. Called him once an More

by acjt4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Thomas James, Dwayne Champion

Jul 22, 2023

Henry Brown Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 19, 2023

Dealership Rating
Employee Rating

Great team on all ends when you’re talking about Henry Brown GMC. From sales to service they handle our fleet of trucks excellently! Thanks guys! More

by TYSON9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2023

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC, Tyson. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 19, 2023

Dealership Rating
Employee Rating

Jose Rodriguez was an amazing and friendly salesman. he worked with me to the best of his ability to get me into the truck that I truly wanted... Great experience and top notch customer service! Thank y More

by Costa77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez

Jul 19, 2023

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy your new truck! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 11, 2023

Dealership Rating
Employee Rating

The best vehicle buying experience we have ever had. Our salesman, Jose Rodriguez, was excellent making sure the pace kept up to get us out of there quicker, but still taking the time to address our que More

by Lucretia R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez

Jul 11, 2023

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Lucretia, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 08, 2023

Dealership Rating
Employee Rating

our salesman Jason was great very honest and anwered every question he knew the truck More

by OAPONTE3244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2023

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Jason here at Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 29, 2023

Dealership Rating
Employee Rating

Rickie Bauman was excellent! We had some unique requests and he was able to accommodate us with no issues! Eiji Pollard made it easy as well!! Great dealership! More

by DBARELA
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Thomas James

Jun 30, 2023

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that Rickie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 25, 2023

Dealership Rating
Employee Rating

All stars! Dewight Byron and Eiji Pollard are highly knowledgeable and a complete professionals. They really know cars and are very keen on catering their custo More

by CHAPMAN_LAMAR
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron

Jun 26, 2023

Henry Brown Buick GMC responded

Thank you, LaMar, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eiji and Dewight, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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