Eileen Valencia

Eileen was very professional and helpful. Good follow up to my initial inquiry which ultimately led to the sale of the car. Good follow up to my initial inquiry which ultimately led to the sale of the car. More

Report | Print

First and foremost I really recommend West Covina Mercedes they are really great and generous people that work there, got attended with greatness especially from Eileen Valencia She was great and Mercedes they are really great and generous people that work there, got attended with greatness especially from Eileen Valencia She was great and very straight forward and definitely made sure we walked out with a car not only a car that we loved but with a SUPER great deal I really recommend her for your next car purchase the customer service was greatness she made everything possible for us to help us Thank you Eileen Valencia you are awesome and great More

Report | Print

This is more a reflection on my run in with the GM who I observed to be, on separate occasions while visiting the Dealership a bully to his people rude to customers unless you are buying. Walked through th observed to be, on separate occasions while visiting the Dealership a bully to his people rude to customers unless you are buying. Walked through the lobby to leave asked me if I needed help looking for something. I said just the door and he proceeded to let me know he had 8 of them in a rude manner almost gave him the bird but did not want to sink to his level. You decide if this is the kind of place you want to deal with. On a side note forcing his people to sell some bogus Zurich Direct onto the customers for 1500 on top of the car price is complete bull crap. I know Envision owns the whole block and all these dealerships but I don't think we should pay their rent. Sell cars the right way maybe the lobby will be full someday. Get rid of the bad seed GM's you'll have happier workers, because they do work their butts off, and maybe customer loyalty too.... More

Report | Print

Great car, good price, easy process thanks to Eileen and the team at Mercedes Benz West Covina. the team at Mercedes Benz West Covina. More

Report | Print

I enjoyed my time wi Eileen she is very knowledgeable and friendly. I recommend her highly. friendly. I recommend her highly. More

Report | Print

Helpful, attentive, service was great, I was able to take my time and review the vehicle. my time and review the vehicle. More

Report | Print

Eileen was incredibly efficient, understanding and helpful to find the exact car I was looking for and the dealership offered me a deal I could not resist. This by far was my best experience at a deal helpful to find the exact car I was looking for and the dealership offered me a deal I could not resist. This by far was my best experience at a dealership ever. More

Report | Print

Very accommodating and professional they make you at home. I’m very loyal to Frank and now I have two other people Eileen and wael to to thank for they are very helpful and and make me very comfortable home. I’m very loyal to Frank and now I have two other people Eileen and wael to to thank for they are very helpful and and make me very comfortable talk to them. Thank you for everything and for doing a great job helping us to get our dream car from Mercedes of West Covina More

Report | Print

I had the pleasure of working with Sales Consultant Eileen Valencia. Eileen is extremely professional and really wants to connect with all her clients in getting into their dream car of choice. Profess Eileen Valencia. Eileen is extremely professional and really wants to connect with all her clients in getting into their dream car of choice. Professional, Attentive, and Understanding; the key qualities Eileen is really there for you. Very organized with her appointments and quick to reply. Go out to the dealership and speak with Eileen Valencia, she will definitely do the best of her abilities get you into your next vehicle of your choosing! More

Report | Print

Eileen got me a killer deal on my Defender and delivered it to my home. Thank you! it to my home. Thank you! More

Report | Print