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Eileen Valencia
Eileen Valencia at Mercedes-Benz of West Covina

Eileen Valencia

Internet Sales Consultant

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.5
28 Reviews
4.5

28 Reviews

Write a Review

28 Reviews of Eileen Valencia

February 26, 2026

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Employee Rating

Their service was excellent and they are very welcoming, I don’t speak so much English,but they are helped me find translator ,it was great. More

by huijunchen1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

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Feb 26, 2026

Mercedes-Benz of West Covina responded

Thank you for trusting our service team with your Mercedes-Benz CLE 300 and for sharing your experience. We’re happy that we could provide a translator to make communication easier. We look forward to welcoming you back anytime.

February 21, 2026

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The process of service was super easy convenient and they were a very accommodating and took care of all my issues in a very timely prompt manner. I definitely recommend West Covina More

by JASON@JASONGERBER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

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Feb 21, 2026

Mercedes-Benz of West Covina responded

We’re delighted the service process for your Mercedes-Benz GLS 580 was smooth and convenient. Thank you for recommending us after we addressed your concerns promptly and accommodated your needs.

February 21, 2026

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The service was excellent and superior and a very knowledgeable, young man. My car was finished in record time More

by MSRUTHWILLIAMS1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

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Feb 21, 2026

Mercedes-Benz of West Covina responded

We appreciate your feedback and are glad our service on your Mercedes-Benz stood out. Jason is thrilled his expertise made a difference and that the work was completed so quickly. We look forward to helping you again.

February 12, 2026

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Employee Rating

Was awesome experience and the person I meet his name is George. He was very nice and cool guy and he helped me a lot. More

by Mimilightt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , George

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Feb 12, 2026

Mercedes-Benz of West Covina responded

Thank you for sharing your positive experience with our service team. We’re delighted to hear your GLB 250 visit was so helpful. We look forward to welcoming you back soon.

February 09, 2026

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Employee Rating

Everyone is friendly and courteous. It always was a pleasure dealing with West Covin Mercedes Benz service center More

by WESTPALMDALE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , Rian Liu

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Feb 09, 2026

Mercedes-Benz of West Covina responded

Thank you for recognizing our team’s friendly and courteous service. We’re delighted every visit was a pleasure and appreciate you trusting us with your Mercedes-Benz.

February 07, 2026

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Employee Rating

Very good. It's just a bit pricey; the price could be lowered. The price can be reduced More

by MINGYU00912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

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Feb 08, 2026

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

February 06, 2026

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Employee Rating

Thank you for the nice surprise! I really appreciated the car wash. That was very thoughtful. More

by dianachen2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , Peter lee

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Feb 06, 2026

Mercedes-Benz of West Covina responded

We’re glad the complimentary car wash after servicing your Mercedes-Benz EQB 300 was a pleasant surprise. That extra detail is our way of showing appreciation for your visit. Thanks for the five-star rating, and we look forward to assisting you again.

February 03, 2026

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Employee Rating

Special thanks to Eileen Valencia and Ana for their professionalism and care. We are very happy with our experience and vehicle. More

by rsandu22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Eshak, Jake Saleh

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Feb 03, 2026

Mercedes-Benz of West Covina responded

Thank you for recognizing Eileen’s professionalism and care. We are delighted you’re enjoying your new Mercedes-Benz GLS 450. We appreciate your feedback and hope to assist you again.

February 02, 2026

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Employee Rating

I had a great experience. From start to finish, the staff was professional, knowledgeable, and genuinely helpful. They took time to answer all my questions. More

by lpznancy1633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , Chevelle de la Torre

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Feb 02, 2026

Mercedes-Benz of West Covina responded

We’re grateful for your feedback about our service on your Mercedes-Benz C-Class. Our team was glad to provide professional, knowledgeable support and clear answers to your questions. We look forward to assisting you again.

January 31, 2026

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Employee Rating

Vahe is the best he always goes out of his way to help ke with and service problems I have More

by Mattmatt248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , Vahe

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Jan 31, 2026

Mercedes-Benz of West Covina responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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