Elbert (Tut) Edwards | Page 60

Professional, Caring Dealership To date, we have purchased three vehicles from this dealership. They do not experience a high turnover of employees at this dealership which means th To date, we have purchased three vehicles from this dealership. They do not experience a high turnover of employees at this dealership which means they get treated right, as do their customers. The General Manager is extremely personable and you can actually shake his hand if you are fortunate to encounter him in the showroom. We fight the loop traffic getting there from Arlington, but wouldn't think of going anywhere else. Our salesman, Justin, stays focused on you, putting nothing else first 'even if you are with him for the whole day' like we were on New Years Eve 2016! They are not high pressure and permit the guest/customer take the time needed to be certain about their vehicle investment. The only area of improvement is the time to register the vehicle, waited on tags about 30 days, however, to their defense it was end-of-year sellout and they most likely dealt with a ton of vehicle sales during December - January. More

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Excellent Car Purchase with hassle free experience! When I went to the dealership I ask for Marisa Thompson and she made me feel right at home. She is a great person to work with and very knowledgeable When I went to the dealership I ask for Marisa Thompson and she made me feel right at home. She is a great person to work with and very knowledgeable. Also, Tut Edwards, Finance Manager is excellent. I walked into the dealership just to check out a Ford Fusion and I went home with a new 2017 Ford Fusion. I just love my new car! Mary C. More

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F-150 purchase Great experience no hassles. Randy worked hard to find the truck we wanted. Gave us what we wanted for our trade. The paper work was handled quickly a Great experience no hassles. Randy worked hard to find the truck we wanted. Gave us what we wanted for our trade. The paper work was handled quickly and the "Tut" experience was best I ever had inndealing with a vehicle purchase. Great selection of trucks to choose from. More

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Long Drive Was Worth It I bypassed many dealerships closer to me because 5 Star had the best prices and best selection. Randy Rennert was an excellent salesman to work with, I bypassed many dealerships closer to me because 5 Star had the best prices and best selection. Randy Rennert was an excellent salesman to work with, and the financing office, the Tutman Experience in particular, was amazingly fast with no hard sell. Highly recommended. I have purchased many vehicles elsewhere, and this was my best experience. Thanks. More

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Nice and easy buy Juan hernandez and tut edwards were very helpful and made the buying process run very smooth. I would recommed this dealership. We love our new truck. Juan hernandez and tut edwards were very helpful and made the buying process run very smooth. I would recommed this dealership. We love our new truck. More

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great! My experience with my lease buy out from Ford was awesome. I was worried that it was going to be an awful experience with a salesman that would only w My experience with my lease buy out from Ford was awesome. I was worried that it was going to be an awful experience with a salesman that would only worry about the sale and not me. It was quite the opposite. The help I received from Mr. Alfred and Mr. Edwards was wonderful!! I would def. go back! More

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5 Star Ford Service They really worked with us to give us the best deal possible. Could not imagine going anywhere else. This is a second purchase from a Ford dealership They really worked with us to give us the best deal possible. Could not imagine going anywhere else. This is a second purchase from a Ford dealership and this one beat the other dealership hands down by their customer service. More

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outstanding This is the fourth vehicle purchased/leased from this dealership, AND Marisa Thompson. We will never go anywhere else. Thank you for all you do for This is the fourth vehicle purchased/leased from this dealership, AND Marisa Thompson. We will never go anywhere else. Thank you for all you do for us and making this experience painless. More

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Great Experience At Five Star I had a good experience when I ordered my Ford Escape from Chad at Five Star Ford. He ordered the Escape that I wanted in November. Chad Ritter was I had a good experience when I ordered my Ford Escape from Chad at Five Star Ford. He ordered the Escape that I wanted in November. Chad Ritter was helpful and kept me updated while my Escape was being built and shipped to the dealer. When it arrived last week Chad was prompt in getting everything in order so I could drive it home. Everyone was very friendly and professional in arranging the financing and warranties I added to my Ford. The "Tutman Experience" was my last stop before I drove away in my new Escape. Tut is a very thorough and knowledgeable person who wanted to make sure that my purchase was a pleasant experience. More

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Five Stars for Dave and Tut Tut and Dave made our car buying experience Five Stars. Tut was thorough, personable, and professional. David was knowledgeable, helpful and easy t Tut and Dave made our car buying experience Five Stars. Tut was thorough, personable, and professional. David was knowledgeable, helpful and easy to work with. More

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