Elbert (Tut) Edwards | Page 73

Family This is the 4th new vehicle we have purchased from Sam Pack Five Star (there is a reason they call it 5 star) Our sales friend Alfred El Darazi is/has This is the 4th new vehicle we have purchased from Sam Pack Five Star (there is a reason they call it 5 star) Our sales friend Alfred El Darazi is/has been a true pleasure to work with. This is not a low pressure dealership... it is a NO PRESSURE dealership. The Tut man in finance was professional and a riot. He made the (usually) most stressful part of the purchase enjoyable. William in the (not sure what to call it) add on department were very knowledgeable and got me what I wanted (roll lock bed cover, bed liner, window tint) at competitive pricing. Sales people (if you can call them that) I had no dealings with were very friendly and helpful. In short they treat you like FAMILY. More

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Best Buying Experience EVER! I took the day off to go through the car buying process, I reached out to Justin before hand and he was very accommodating with my schedule. I told hi I took the day off to go through the car buying process, I reached out to Justin before hand and he was very accommodating with my schedule. I told him what I was looking for and what I wanted to pay and it was spot on. This was the best car buying experience ever, no hassle, no pressure very honest , down to earth and very, very professional. I will definitely recommend Justin and Five Star Ford to my friends and family! Thanks again Justin. Amy More

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BEST EXPERIENCE EVER!!!!! This was my very first time buying a brand new vehicle. I have always stayed away from dealerships because I don't like to be pressured and hassled in This was my very first time buying a brand new vehicle. I have always stayed away from dealerships because I don't like to be pressured and hassled into buying a vehicle. In the beginning of April my husband went into this dealership to browse and that's when Crystal Sanders came into our life. She was very patient and kind and detail oriented to his needs. My husband and I both have bad credit and honestly didn't think we could get into a new vehicle. With the hard work from Crystal and the forgiveness of Ford we were able to make a deal. Unfortunately at the time we didn't have the money for a down payment and my husband had to walk away without a new vehicle. Fast forward to May 3rd, we were blessed with enough money for that down payment. I personally went to Five Star Ford with the goal of leaving the lot in a brand new truck to take home and surprise my husband with. Once again Crystal Sanders was on top of her game!! I loved how I could text Crystal on her personal cell at anytime and she would go above and beyond to answer any questions that I had. I explained to her what I wanted to do (surprise my husband) so her and along with Tut Edwards, I was able to swiftly get my paperwork in line and drove off the lot in a 2016 Ford XLT. I cant brag enough about how Crystal Sanders and Tut Edwards were so kind and how fast they worked to get my needs and wants taken care of!!! Because of my experience with Crystal and Tut I would highly recommend anyone to this Five Star Ford location and to see Crystal Sanders. There was no hassle and no pushing. Not only will this not be my only time dealing with this dealership but my husband and I plan on ONLY coming back to this Five Star Ford for all our future vehicle needs. I just want to thank Crystal Sanders and Tut Edwards for your constant smiles, laughs, integrity, and being a real human being and taking care of my needs!!! You two ROCK!!! And just to add, I got the truck home and hide it on the side of our home (we live in the country) and the surprise was just perfect! But again, I couldn't have done it without Crystal and Tut's help! More

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My experience at Five Star Ford NRH From the very first moment I walked into this dealership,I felt like family. From my sales person Al,to my financial guru Anthony,this was the best ex From the very first moment I walked into this dealership,I felt like family. From my sales person Al,to my financial guru Anthony,this was the best experience I have ever had a car dealership. I love this place and everyone of my new family. Thanks again More

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Great customer service received from Chad & Tut My husband & I just purchased our second vehicle from Chad Ritter @ Five star Ford. I called him on a Monday afternoon and discussed the purchase - a My husband & I just purchased our second vehicle from Chad Ritter @ Five star Ford. I called him on a Monday afternoon and discussed the purchase - arrived @ dealership around 5:30pm and was home (in South Arlington) by 9:00pm - signed, sealed, and delivered. Even though our purchase was small in comparison, we felt valued and respected by Chad Ritter (our salesman) and Tut Edwards (our finance contact). Thank you! More

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Carol Codie and Tut Edwards were fantastic to work with! Great team of folks to work with. Very little back and forth. Met our budget and we were able to get through the paperwork quickly. Second time to Great team of folks to work with. Very little back and forth. Met our budget and we were able to get through the paperwork quickly. Second time to buy from this place. More

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Full circle We bought our last truck from another local dealership from an old high school friend. HORRIBLE experience to say the least. Back to 5 Star and Lee Cl We bought our last truck from another local dealership from an old high school friend. HORRIBLE experience to say the least. Back to 5 Star and Lee Clanton to buy this one. Just as before there, it was an easy, pleasurable deal. They prove buying a new truck doesn't have to be a fight. More

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Professional personal and reliable and goes above and beyond Sam has been the same with us from our first car. Professional personal and reliable up to our sixth car with Sam. When we were surprising our son , S Sam has been the same with us from our first car. Professional personal and reliable up to our sixth car with Sam. When we were surprising our son , Sam made it happen quickly. Love working with Sam. More

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Fast, and great customer service! Can't say enough about Five star Ford NRH, walked in and out all within 2 hours. Got the exact car I wanted. Lee was our sales man, great to work with Can't say enough about Five star Ford NRH, walked in and out all within 2 hours. Got the exact car I wanted. Lee was our sales man, great to work with, and Tut was who did the finance. We definitely got the TUT experience! I highly recommend going to Five Star Ford NRH. You will not be disappointed! More

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Great Car Buying Experience The staff at Five Star Ford in North Richland Hills was great. Both Sales Associates I worked with were awesome. Very friendly and really made the who The staff at Five Star Ford in North Richland Hills was great. Both Sales Associates I worked with were awesome. Very friendly and really made the whole experience hassle free. I finance person was extremely helpful actually made it a fun experience. I would definitely visit this dealership upon buying another car. More

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