Elbert (Tut) Edwards | Page 99

Repeat Customer - Great Experience This is my second vehicle to purchase in the last 12 months. I bought a new F-150 in February 2014 and bought a replacement today (the first one was t This is my second vehicle to purchase in the last 12 months. I bought a new F-150 in February 2014 and bought a replacement today (the first one was totaled). Lee Clanton did a fantastic job with both of my purchases. He found exactly the vehicle I wanted very quickly, and he had the aftermarket modifications done very quickly (I had spray-in bedliner and windows tinted). He is very friendly and helpful and gave me a great deal upfront with no haggling. The finance experience was a breeze with Tut Edwards. He is very knowledgeable and was able to work out all the details for the optimal price. Overall, I had a great experience. I am already a repeat customer, and I will return in the future. More

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A VERY Great First Car Buying Experience Jim Fairweather, Joshua Fichter, Michael Huntzinger, and Tut Edwards all took part in helping me buy my first car. With their experience, friendliness Jim Fairweather, Joshua Fichter, Michael Huntzinger, and Tut Edwards all took part in helping me buy my first car. With their experience, friendliness, and overall great customer service they had turned any worry I had in buying a car into a very pleasant experience for me. They didn't suggest anything that was way out of my price range, or pressure me into anything that I was uncomfortable with. They had picked out cars that were exactly what I was looking for, and ultimately let me know that whatever I was comfortable with was what I should get. And sure enough I was able to buy my 2012 Ford Focus that was just suited for me. I recommend this dealership and all of these employees to anyone looking for a car. You WILL NOT be disappointed. Thank you again Josh, Jim, Mike, and Tut! More

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FROM TEARS TO LAUGHTER!!! I HAD A VERY BAD EXPERIENCE WITH ANOTHER DEALER AND WAS LITERALLY IN TEARS AND A FRIEND TOLD ME TO JUST CALL HIS FRIEND "LEE CLANTON" AT FIVE STAR FOR I HAD A VERY BAD EXPERIENCE WITH ANOTHER DEALER AND WAS LITERALLY IN TEARS AND A FRIEND TOLD ME TO JUST CALL HIS FRIEND "LEE CLANTON" AT FIVE STAR FORD!!! I WAS BLOWN AWAY AT THE PROFESSIONALISM OF THIS MAN AND THE WHOLE CREW HE WORKED WITH!!! I LOOKED UP A TRUCK ONLINE AND CALLED HIM ABOUT IT THINKING IT WOULD BE A BAIT AND SWITCH!!! THE TRUCK WAS THERE AND WAS THE PRICE SPECIFIED ONLINE AND "TUT" IN FINANCE EVEN BEAT THE RATE I THOUGHT WAS THE BEST I COULD GET!!!!! ALL OF MY FRIENDS AND FAMILY WILL ONLY BE DEALING WITH THEM FROM NOW ON!!! YOU GUYS ROCK!!! I LITERALLY CAN'T THANK YOU ENOUGH AND THE WHOLE PROCESS WAS VERY ENJOYABLE! THEY EVEN CALLED THE DAY AFTER TO SEE IF THERE WAS ANYTHING ELSE THEY COULD DO! AND SPENT TIME EXPLAINING HOW TO USE THIS 21ST CENTURY TRUCK THAT IS SIMPLY AMAZING AND IS A BEAST!!!!! More

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Excellent Car Buying Experience This is my second Fiesta purchased from 5 Star Ford, North Richland Hills. I have worked with Jason Howell for purchasing both of my Fiestas (2011 & This is my second Fiesta purchased from 5 Star Ford, North Richland Hills. I have worked with Jason Howell for purchasing both of my Fiestas (2011 & 2015). Jason made everything go so smoothly and pain free for both purchases. And Jason remember me from my 2011 purchase!!!!! :) I have and will continue recommending to all my friends, that if they want to purchase a Ford vehicle to contact Jason and 5 Star Ford. Tut Edwards made the financing part also pain free. Thanks Jason & Tut!!!! Madeline Monroe More

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Tutman Experience This is third vehicle I have acquired from 5 Star Ford. The experience far exceeds anything else I have ever encountered. The staff is genuinely inte This is third vehicle I have acquired from 5 Star Ford. The experience far exceeds anything else I have ever encountered. The staff is genuinely interested in you and it doesn't end with the sale. The Service Department is the Best I have ever interacted with as well. Great Job and Thank You! John Chapman More

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Easy Process Excellent service was provided. John and Crystal made the process pleasurable. I believe I got a fair price on my F150. Tut in finance was highly eff Excellent service was provided. John and Crystal made the process pleasurable. I believe I got a fair price on my F150. Tut in finance was highly efficient with the paperwork. I will recommend 5 Star Ford in North Richland Hills to others. They took great care of me. More

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2015 F150 Purchase I just bought a new truck from Ken McLemore and it was the most enjoyable vehicle buying experience that I've had, and that includes over 15 vehicles I just bought a new truck from Ken McLemore and it was the most enjoyable vehicle buying experience that I've had, and that includes over 15 vehicles over the years. Ken did not pressure or haggle with me, gave me his honest opinion, and was quick and straight forward. I plan to deal again with him and Five Star in the future. I also want to add that dealing with Tut Edwards in Finance Dept. was quick and easy too - I really enjoyed the TutMan Experience! Great job and thanks to all of the Five Star Team! More

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Joy of Buying a New Ford I must say this dealership is the BEST. After being at two others and searching for a new truck we came to Five Star Ford NRH. This place is phenomen I must say this dealership is the BEST. After being at two others and searching for a new truck we came to Five Star Ford NRH. This place is phenomenal. Jason Howell did a great job of making our experience with buying a new truck a pleasure. He was very informative and courteous.No high pressure here. Just outstanding knowledge and helpful in finding what we needed. The after care with the paperwork with "Tutman Experience" was a joy. Very exciting man. From the yard men, to the door openers, to the salesmen; this place is truly a "Happy Place". Very friendly and courteous- We will be back here for our next FORD. More

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2nd Car Buying Experience This is my second vehicle to buy from Five Star Ford. Mark and Tut went above and beyond from Mark's promptness, listening to our needs, finding what This is my second vehicle to buy from Five Star Ford. Mark and Tut went above and beyond from Mark's promptness, listening to our needs, finding what we were looking for and at a price below what I was expecting to Tut's "Tutman Experience" in financing. They were both Great! I will definitely be back in the the future as a vehicle need arises and would highly recommend them to anyone! More

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Best purchase experience ever. I recently purchased a Focus hatchback from Five Star. David Hyche was an outstanding salesman to work with, and I am a picky and methodical buyer. I recently purchased a Focus hatchback from Five Star. David Hyche was an outstanding salesman to work with, and I am a picky and methodical buyer. I made two trips to the dealership and test drove several vehicles before choosing the perfect model. David patiently worked with me, showing me several options, with absolutely no heavy pressure. And by the way, are you Tut-Man experienced? Have you ever been Tut-Man experienced? Go see David and Tut at Five-Star. More

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