Elias Sahwani | Page 2

Had a great experience buying with eCarOne. Kim went over and above to help me get the car. Really appreciated her help and quick communication. The test drive was great as they let you have th Kim went over and above to help me get the car. Really appreciated her help and quick communication. The test drive was great as they let you have the keys and drive it by yourself. The buying process was easy and the car was immaculate when turned over to me. Very highly recommend Kim and the folks at eCarOne. More

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This was a great buying experience! The process was no pressure, quick, streamlined, and easy. Adam, my salesman, was no pressure and was there when I needed him and was a pleasure to The process was no pressure, quick, streamlined, and easy. Adam, my salesman, was no pressure and was there when I needed him and was a pleasure to work with. The warranty product review was no pressure. I will definitely check here when purchasing another vehicle. More

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Adam was knowledgeable, courteous and thorough. If you’re in the market for a vehicle go see Adam for a great car buying experience. If you’re in the market for a vehicle go see Adam for a great car buying experience. More

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He is such a great and very kind agent of car. I am very happy buying that car Thank you so much. I really appreciate it I am very happy buying that car Thank you so much. I really appreciate it More

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Johnny was picked as a result of reviews and experience he had in the industry. I was never disappointed. He was efficient, quick to respond and did everything with professionalism. He was truthful and he had in the industry. I was never disappointed. He was efficient, quick to respond and did everything with professionalism. He was truthful and patient with my questions I had since I was buying this Genesis based only on pictures I saw. He quickly took care of 1 little issue I had after receiving the car. I would highly recommend him and the dealership and would buy again from them. More

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Everything went great. Everyone was helpful. Lisa took care of 1 problem quickly. Was a pleasure to work with the dealership. Everyone was helpful. Lisa took care of 1 problem quickly. Was a pleasure to work with the dealership. More

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Easy test drive and sales process. Paul was very responsive and easy to work with. Paul was very responsive and easy to work with. More

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Nice and clean showroom. Self service with monitors set up to view their cars. Test drive process was quick and easy. Sales rep was pleasant and helpful. No management stoppe Self service with monitors set up to view their cars. Test drive process was quick and easy. Sales rep was pleasant and helpful. No management stopped to say hello even during the actual closing of the deal. Location is high volume with high end cars. You would think that somebody would value the business.. More

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Repeat customer, we have always had the best experiences with E Care One. Thank you again! with E Care One. Thank you again! More

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I bought a vehicle at eCarOne this past weekend. On the plus side, the staff is friendly and great to work with. They also have a nice showroom with plenty of coffee and seating to complete the tran On the plus side, the staff is friendly and great to work with. They also have a nice showroom with plenty of coffee and seating to complete the transaction. The transaction went relatively quickly and the car was as described. My biggest complaint and why I'm deducting all the stars is that the dealership forces you to purchase but does not make any reference to, describe, or itemize the mandatory costs of "VPP" and "PermaPlate" up front in the cars.com ad. It's problematic when the consumer has no idea what VPP (which I found out is vehicle paint protection) or Permaplate (essentially an insurance to cover mishaps to the paint and interior and not something related to a license plate) are when putting down a $400 (non-refundable?) deposit to reserve the car for 24 hours only to later find that there will be $1,690 ($695 for VPP + $995 for PermaPlate) added to price of the vehicle. The eCarOne website buries references to VPP and PermaPlate in just those terse terms in the fine print for tax, title, registration, smog, insurance, etc. so the consumer who is not in the car business is led to believe it's just an unavoidable procedural fee you'd encounter at any dealership in the state. On a side note, I question even the value of the paint protection since after getting home and washing the vehicle, the water barely even beaded on the car and certainly less than on a wax or ceramic coat. Either way, my warning to anyone shopping at eCarOne is that eCarOne will likely add close to $1700 to the price you see in their online ads. More

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