Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills

Elizabeth French | Page 20

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.5
234 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

20 yrs, 1 mo

4.5

234 Reviews

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234 Reviews of Elizabeth French

May 27, 2024

Dealership Rating
Employee Rating

Excellent. The representative was vary professional, efficient and friendly. The place was very clean and comfortable. More

by Aespin2888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

May 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team and facilities. We appreciate your support and look forward to serving you again in the future.

May 25, 2024

Dealership Rating
Employee Rating

Smooth Operation. A Joy from start to finish. Dennis Williams walked us through professionally the entire process. More

by brucemburton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

May 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing our dealership, and we're thrilled to hear about your positive experience with Dennis! We strive to provide exceptional service to all our customers, and we're delighted to have been a part of your car-buying journey.

May 24, 2024

Dealership Rating
Employee Rating

We have had great service here, Ken Keller in the service center has been very helpful More

by Mdsanichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar

May 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Ken provided you with excellent service. We'll be sure to pass on your appreciation to him.

May 23, 2024

Dealership Rating
Employee Rating

Service is always fast and reliable. The price was fair and exactly as I was told. Tristan was very helpful and friendly. More

by Mehindman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

May 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Tristan and the team appreciate your business and look forward to assisting you in the future.

May 22, 2024

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Employee Rating

The dealership was quick and detailed in their services provided for my vehicle, I recommend them. More

by Rjarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your recommendation! We're thrilled to hear that you were pleased with our services. We appreciate your support and look forward to assisting you in the future.

May 21, 2024

Dealership Rating
Employee Rating

Very good customer service. Elizabeth was so friendly and professional. Nice and friendly environment. I would definitely like to come to Norms Honda again. More

by manis.chand30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Elizabeth and our team. Looking forward to welcoming you back to Norms Honda in the future!

May 19, 2024

Dealership Rating
Employee Rating

We’ve had a mixed bag of experiences here, probably not unlike at many other dealerships. Finance takes a long time even when you’re pre approved and the sales staff has done all of their work. The servi More

by PMakGoLions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette Garza, Tim Kellar , Hailey Owens

May 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us. We're committed to improving our processes and ensuring a smoother experience for you in both sales and service. We appreciate your patience and hope to exceed your expectations in the future.

May 16, 2024

Dealership Rating
Employee Rating

I don't care for Norm Reeves Honda Dealership. It's the employees that keep me coming back. Employees like Elizabeth French, Tim keller, Nume in sales, the cafe manager and staff. They are th More

by Mjones05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear that you have not had a positive experience with our dealership and we would like to learn more to ensure we can improve in any areas we can. We appreciate your kind words for Elizabeth, Tim, and Nume, and hope to have the opportunity to provide you with a 5-star experience in the future. Please contact our service manager, Marie Whitmore, at marie.whitmore@normreeves.com to discuss your concerns.

May 15, 2024

Dealership Rating
Employee Rating

My car was returned to me damaged and filthy. I contacted several mangers (Elizabeth and Tim) about the situation with pictures of the damage (via phone and email), but I have yet to receive a re More

by Lady Baylor
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Kellar, Rhett Valentine

May 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're truly sorry to hear about your experience and the inconvenience caused. Rest assured, we take these matters seriously and will look into this internally. Please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com to discuss your concerns.

May 15, 2024

Dealership Rating
Employee Rating

Love this dealership. Efficient, supportive and i have made friends with most of the staff. They are so personable. My service advisor Chris Cosby is so freaking amazing. More

by WinewithManay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francis Olang, Chris cosby 5 stars

May 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team, especially with Chris, Melissa, and Francis. We strive to provide exceptional service to all our customers, and we're glad to have you as part of our dealership family!

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