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Elizabeth Reyes
Elizabeth Reyes
Customer Relations Manager
Nissan of Torrance
20550 Hawthorne Blvd
Torrance, CA 90503
136 Reviews
Dealership Experience
6 yrs, 8 mos
Industry Experience
22 yrs, 6 mos
Languages Spoken
English
Spanish
136 Reviews
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136 Reviews of Elizabeth Reyes
November 05, 2025
If I could give zero starts I would. Do not go here if you are looking to do a trade in, they have been giving my brother the run around worst customer service he came here to buy a new Do not go here if you are looking to do a trade in, they have been giving my brother the run around worst customer service he came here to buy a new car and trade in the one he had since Sept 5 and till now they have not paid of the car he traded. They keep calling him to make a payment on a car that he no longer has due to this dealership not paying it off and it is affecting his credit. Jesus Rosales is the finance manager, and he is never in the office or has called my brother to update him. Very unprofessional More
by danielrezado21
Other Employees Tagged: Kathy Lira, Jesus Rosales
October 07, 2025
Friendly fast sarvice good work Perfect work clean nice peoples Best work like it your best peoples Best work like it your best More
by KSTO20
Verified CustomerOther Employees Tagged: Chris Figueredo, David Campos, Kathy Lira, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra
October 03, 2025
I am basing this review on previous experiences since my initial business with Nissan of Torrance back in 2022. These many encounters involved so many horrible experiences and interactions. Mainly from thei initial business with Nissan of Torrance back in 2022. These many encounters involved so many horrible experiences and interactions. Mainly from their service department under previous management. However, I believe that their service department is under new management under the leadership of Jason. This possibly can change the trajectory of our business and future interactions. However, only time will tell. So far it has been pleasant interacting with Jason who also took action to ensure that I was taken care of when I recently visited with a free oil change. More
by Melee
Other Employees Tagged: Jose Enriquez, Miguel Gonzalez, Chris Figueredo, David Campos, Richard Burns, Neysan Sassani, Jesus Rosales, Marcell Saavedra, Geovanni Valdez
July 18, 2025
helped me. with my car understanding how Nissan Gardena committed fraud using my account and providing me the information needed to report it to nissan corporate with my car understanding how Nissan Gardena committed fraud using my account and providing me the information needed to report it to nissan corporate More
by JESSICAAMTZ1999
Other Employees Tagged: Miguel Gonzalez, Chris Figueredo, David Campos, Lily Bandea, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra, Miguel Flores
July 04, 2025
Fraudulent dealer. Gave extremely grossly over estimate at an astonishing 20x over the actual cost to repair. Gave extremely grossly over estimate at an astonishing 20x over the actual cost to repair. More
by KHOIDLE
Other Employees Tagged: Chris Figueredo, Alex Camacho, Edward Madrigal, Alfonso Garcia, Victor Garcia, Kathy Lira, Alberto Arellano, Frankie Figueredo
July 01, 2025
The dealership looked clean and had a lot of space to wait for the cars. My biggest issue was with Marcel's lack of communication. He was nice enough but his follow-through was lacking. This put a needle wait for the cars. My biggest issue was with Marcel's lack of communication. He was nice enough but his follow-through was lacking. This put a needless amount of work on me to coordinate leaving work to pick up the car when it was ready. Very thoughtless on his part More
by BeBetter
Other Employees Tagged: Marcell Saavedra
April 20, 2025
Richard Burns is the best Service Advisor I’ve worked with. Having grown up in the Motor City, I have an above average understanding of cars. Richard has been honest, communicates clearly and is an exp with. Having grown up in the Motor City, I have an above average understanding of cars. Richard has been honest, communicates clearly and is an expert in his professional field. I look forward to continuing to work with him with our next Nissan. More
by Dennis
Other Employees Tagged: Lily Bandea, Richard Burns
March 04, 2025
Richard was very easy to work with and accommodating. He showed great communication and customer service. He showed great communication and customer service. More
by KCJOHNSON217
Other Employees Tagged: Richard Burns
February 14, 2025
Best customer service experience with Chris as Service Advisor at Nissan Torrance, I would recommend all my friends and family to purchase their next car at Nissan Torrance. Advisor at Nissan Torrance, I would recommend all my friends and family to purchase their next car at Nissan Torrance. More
by THEALEE36
Other Employees Tagged: Chris Figueredo, David Campos, Alex Camacho, Alberto Arellano, Frankie Figueredo, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra
February 13, 2025
Great service and an unexpected discount on what I ordered 👍 awesome truck and running boards ordered 👍 awesome truck and running boards More
by KDAWSON143
Other Employees Tagged: Miguel Gonzalez, Marcell Saavedra
