Elizabeth Reyes | Page 2

I am basing this review on previous experiences since my initial business with Nissan of Torrance back in 2022. These many encounters involved so many horrible experiences and interactions. Mainly from thei initial business with Nissan of Torrance back in 2022. These many encounters involved so many horrible experiences and interactions. Mainly from their service department under previous management. However, I believe that their service department is under new management under the leadership of Jason. This possibly can change the trajectory of our business and future interactions. However, only time will tell. So far it has been pleasant interacting with Jason who also took action to ensure that I was taken care of when I recently visited with a free oil change. More

by Melee Verified Customer Verified Customer

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helped me. with my car understanding how Nissan Gardena committed fraud using my account and providing me the information needed to report it to nissan corporate with my car understanding how Nissan Gardena committed fraud using my account and providing me the information needed to report it to nissan corporate More

by JESSICAAMTZ1999 Verified Customer Verified Customer

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Fraudulent dealer. Gave extremely grossly over estimate at an astonishing 20x over the actual cost to repair. Gave extremely grossly over estimate at an astonishing 20x over the actual cost to repair. More

by KHOIDLE Verified Customer Verified Customer

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The dealership looked clean and had a lot of space to wait for the cars. My biggest issue was with Marcel's lack of communication. He was nice enough but his follow-through was lacking. This put a needle wait for the cars. My biggest issue was with Marcel's lack of communication. He was nice enough but his follow-through was lacking. This put a needless amount of work on me to coordinate leaving work to pick up the car when it was ready. Very thoughtless on his part More

by BeBetter Verified Customer Verified Customer

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Richard Burns is the best Service Advisor I’ve worked with. Having grown up in the Motor City, I have an above average understanding of cars. Richard has been honest, communicates clearly and is an exp with. Having grown up in the Motor City, I have an above average understanding of cars. Richard has been honest, communicates clearly and is an expert in his professional field. I look forward to continuing to work with him with our next Nissan. More

by Dennis Verified Customer Verified Customer

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Richard was very easy to work with and accommodating. He showed great communication and customer service. He showed great communication and customer service. More

by KCJOHNSON217 Verified Customer Verified Customer

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Best customer service experience with Chris as Service Advisor at Nissan Torrance, I would recommend all my friends and family to purchase their next car at Nissan Torrance. Advisor at Nissan Torrance, I would recommend all my friends and family to purchase their next car at Nissan Torrance. More

by THEALEE36 Verified Customer Verified Customer

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Great service and an unexpected discount on what I ordered 👍 awesome truck and running boards ordered 👍 awesome truck and running boards More

by KDAWSON143 Verified Customer Verified Customer

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I recently had the pleasure of purchasing a new Pathfinder, and I must say that my experience was nothing short of exceptional. From start to finish, the entire process was smooth, efficient, and e Pathfinder, and I must say that my experience was nothing short of exceptional. From start to finish, the entire process was smooth, efficient, and enjoyable. The first aspect that stood out during my purchasing experience was the outstanding customer service provided by the staff. Everyone I interacted with was friendly, knowledgeable, and genuinely eager to assist me in finding the perfect vehicle. They took the time to answer all my questions and ensured that I felt comfortable throughout the entire process. The finance team explained everything clearly and worked diligently to secure a favorable loan rate for me. Their transparency throughout this process alleviated any concerns I had about hidden fees or complicated terms. I am extremely happy with my new Pathfinder and grateful for the excellent experience I received from everyone at the dealership. Their commitment to customer satisfaction is evident in every step of their process, making car buying a pleasant experience rather than a stressful one. I highly recommend this dealership to anyone looking for a new vehicle! More

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The dealership was very reliable and helpful. Constantly gave me updates on my car and efficiently solved the problem. Constantly gave me updates on my car and efficiently solved the problem. More

by CARMENSHAMP Verified Customer Verified Customer

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