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Elsie Lopez
26 Reviews
I love helping our Valued Customers find the best vehicle to fit their individual needs. Let's go Toyota!
Read moreDealership Experience
5 yrs, 5 mos
Languages Spoken
English
Spanish
26 Reviews
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26 Reviews of Elsie Lopez
December 08, 2025
I just purchased my brand new GR86 and I couldn’t be happier with the exceptional service I received. My saleswoman Elsie Lopez went above and beyond from start to finish- answering all my questions, ex happier with the exceptional service I received. My saleswoman Elsie Lopez went above and beyond from start to finish- answering all my questions, explaining every detail clearly, and making sure I felt confident in my decision. She truly cared about finding the perfect fit for me. A wonderful experience all around- Highly Recommend! More
by MikeaDiaz53
November 13, 2025
The dealer ship took care of my needs when I need something and Elsie Lopez was very informative and helpful something and Elsie Lopez was very informative and helpful More
by bria_merrick0
Verified CustomerOther Employees Tagged: Kevin Carraway, Jamie Gawellek
September 17, 2025
I have perched 4 new and 1 used Toyotas from Toyota of Lancaster, salesmen are excellent and nolageable, service department is excellent except for one person gave wrong brake pad readings in 2011. Lancaster, salesmen are excellent and nolageable, service department is excellent except for one person gave wrong brake pad readings in 2011. More
by meissj01
Other Employees Tagged: Kelly Adcock, Joseph Boghos, Anthony Doyle, Edgar Bravo
July 02, 2025
Anthony Doyle is an amazing salesman, he very knowledgeable and he made the experience very memorable. knowledgeable and he made the experience very memorable. More
by JUANR_818
Other Employees Tagged: Anthony Doyle
March 05, 2025
The best dealer. All previous cars purchased at Hunter. I will now stock with Toyota All previous cars purchased at Hunter. I will now stock with Toyota More
by JETOWNSE
Other Employees Tagged: Joseph Boghos, Ricardo Vazquez
November 06, 2024
We are totally disappointed with our recent Prius purchase at Toyota of Lancaster, due to lack of after-sale service. A minor but concerning paint flaw—a pinhead-sized spot missing paint on a body pa purchase at Toyota of Lancaster, due to lack of after-sale service. A minor but concerning paint flaw—a pinhead-sized spot missing paint on a body panel, exposing the undercoat was documented by the dealer and was to be remedied. I accepted the car after being promised a vial of touch-up paint to seal the hole and prevent any moisture-induced paint damage down the road, especially given the freezing climate in our area. Initially, we were told by a manager that the paint wasn’t available. Later, another manager confirmed it was in stock but insisted we pick it up—despite the dealership being 190 miles away. I asked them to please mail it, and after much back-and-forth, they agreed. It's now 3 weeks after our purchase and a round of point-less phone calls, texts, and promises, yet the paint has not arrived. Apparently, when I last checked it hadn't been mailed. When we called again, they said they "don't mail parts." For the cost of an envelope and a couple stamps, they could have kept us as loyal customers. Instead, we feel compelled to share this experience in our review. Sale follow-up is important to us. We're loyal customers when and where we're treated right. We will be buying a 4-Runner by year's end. Penny-wise and pound foolish, Lancaster Toyota lost our business. If you want quality after-sale service after you've signed contacts and parted with your money, based on our experience you won't find that at Toyota of Lancaster. More
by Disappointed customer
Other Employees Tagged: Fernando Leon
October 26, 2024
My service representative was exceptional at her job, she got me in and out ASAP, i have never had such a good experience at a service center got me in and out ASAP, i have never had such a good experience at a service center More
by jjrobertsonxii
Other Employees Tagged: Chanin Yescas, Kiara Santos, Melissa Larios, Annie Vodegel, Cristian Alvarez
August 27, 2024
Toyota is a good place to do business environment is friendly to its customers The staff is very helpful and pleasing overall it was a good experience and I couldn’t be more happy for the good deal and friendly to its customers The staff is very helpful and pleasing overall it was a good experience and I couldn’t be more happy for the good deal and that I was offered I would recommend anybody Toyota Lancaster More
by heintzwilliam
Other Employees Tagged: Eddie Gonzalez, Edgar Bravo, Jamie Gawellek
June 06, 2024
The sales department was quite informative and very friendly. They answered all my questions. I have a follow-up appointment on Friday with Elsie for some additional training on my new vehicle. friendly. They answered all my questions. I have a follow-up appointment on Friday with Elsie for some additional training on my new vehicle. More
by spoondonnalea
June 04, 2024
everyone was very tentative and helpful. very nice experience compared to other dealers I’ve visited. very nice experience compared to other dealers I’ve visited. More
by ERIKSC
Other Employees Tagged: Raed Alzrigat , Dennis Grizzell
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