Emilio Navarro | Page 23

Rancier is the best! He made the usually awful experience of buying a car a pleasure. He was generous with his time and attentiveness. There were no hassels, everything we He made the usually awful experience of buying a car a pleasure. He was generous with his time and attentiveness. There were no hassels, everything went smoothly. He always answers his phone and is eager to help. More

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Incredible Homero Homero Lima was a very personable, knowledgeable, attentive sales associate that made buying my new Honda a pleasurable experience. I was amazed that Homero Lima was a very personable, knowledgeable, attentive sales associate that made buying my new Honda a pleasurable experience. I was amazed that he actually stayed 3 hours beyond his shift to make sure the details behind my sale were complete so I was able to get delivery sooner. More

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Happy Customer After ten years and 130,000 miles with my Honda Accord, I went back to Herb Chambers of Seekonk to lease a new CR-V. Rancier greeted my father an After ten years and 130,000 miles with my Honda Accord, I went back to Herb Chambers of Seekonk to lease a new CR-V. Rancier greeted my father and I as we walked through the door and within minutes we were out on a test drive. Rancier thoroughly explained my options and answered every question I had about the car. Back at the dealership my 2006 Accord was evaluated, and I was given a clear print-out displaying my lease options and the amount they were offering for my trade-in. Rancier also thankfully informed me there was a discount for recent college graduates, saving me an additional $500 that I otherwise wouldn't even have been aware of. The whole team at Herb Chambers was very accommodating when it came to making certain I received the discount. I hadn't obtained my official diploma from school yet, but Rancier, Emilio, and Adriel all helped to ensure I was able to pick up my new CR-V, and receive that discount without delay. Picking up the new car just a few days later was a breeze. Rancier thoroughly went through the vehicle with my girlfriend and I, and even topped off the gas when he noticed it was just shy of a full tank. I couldn't have been happier with my experience and my new 2016 CR-V. I would recommend visiting Rancier and the entire Herb Chambers Honda of Seekonk team if you're think about buying or leasing a new car. Thank you guys! More

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A Positive Experience!! I was driving a Honda that could have qualified as "antique", but was somewhat apprehensive about purchasing a new one due to "forceful tactics" used I was driving a Honda that could have qualified as "antique", but was somewhat apprehensive about purchasing a new one due to "forceful tactics" used by another prominent Honda dealership. Upon walking through your door, I was introduced to Cliff Stern who immediately put me at ease over the whole process. His professional, but kind manner didn't make me feel rushed and the entire experience was extremely pleasant and stress free. Cliff is a definite asset to your dealership and I shall recommend him to anyone who is in the market for a new vehicle. And me - I regret I didn't make this decision a few years ago!!! More

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2013 Mercedes C300- Cornelius McAdoo When I went to the dealership, I really had no intention of purchasing a vehicle that day. after talking with Cornelius and test driving 2 cars, and When I went to the dealership, I really had no intention of purchasing a vehicle that day. after talking with Cornelius and test driving 2 cars, and going over the specifics with him on the C300, he quickly changed my mind and helped me car the car in no time at all. the visit was prefect!! no hassle, beautiful dealership and everyone was so friendly. last week I needed the car inspected because it didn't pass the first time, well Cornelius took great care of me. had the car inspected and washed and I was delighted when I came to pick it up. I would definitely recommend the dealership and Cornelius to my friends and family!! Emilio made the financing and paperwork very painless!! took care of all my needs. More

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Excellent customer service! Rancier was my salesman and he was awesome, he tried his absolute best to find exactly what I was looking for and he totally exceeded my expectations! Rancier was my salesman and he was awesome, he tried his absolute best to find exactly what I was looking for and he totally exceeded my expectations! Thank you for your great service! More

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great follow-up Buying a new car is often exciting and stressful...especially when money is a factor. They want to sell and you want to buy. Well, with the advent o Buying a new car is often exciting and stressful...especially when money is a factor. They want to sell and you want to buy. Well, with the advent of online car shopping, I found the experience to be easier. I've been looking at the particular car for a while and Herb Chambers really had competitive prices (I did find similar comps for a few thousand less, but the convenience of location was worth it.. I am picking up a used Mercedes SUV tomorrow and am excited for it. Their 5 day no hassle money back guarantee is great, so people can get their car inspected if they need an unbiased opinion. After I pick it up, they do not handle anything else, which I wish they did. If there is an issue, I would go to a mercedes dealer (Obviously, if I bought a honda, they would service me). I am not sure if the extended warranty is worth it, but the finance director was not hassle free and gave me options. My sales rep was Tracy Zhao. I cannot tell you how impressed I am with the follow-up this woman has. Although she has just been in the car business for 3 months, she truly was genuine, caring, nice and not fake. It was almost like I was buying a car from a friend. I didn't feel hassled. The car I wanted was off lot and I was eager to see it because I wasn't sure if the interior met my needs. Well, Tracy called the facility it was at and requested pictures and sent them to me via text (SO easy and my preferred method during the day). Then when the car arrived, she alerted me and I wasn't going to be able to go that night, but she mentioned they couldn't hold it, so I changed my plans (PPAC show) and she waited for me (10+ hour day for her). We drove, negotiated a little, did a trade-in, and I committed to the purchase. The entire team was helpful. We were there AFTER close, and I didn't feel pressured at all (I know they all wanted to get home, of course!). Scott, the manager, Adriel, Emilio and Jose all answered all my questions and went above for my trade-in and my small requests I had. I would certainly recommend people doing their due-diligence on the car they want and if Herb Chambers has it, go see Tracy!! More

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Team Work We had an excellent experience at Herb Chambers of Seekonk. Scott made sure I found a car the fit my needs. He went above and beyond to help me find w We had an excellent experience at Herb Chambers of Seekonk. Scott made sure I found a car the fit my needs. He went above and beyond to help me find what I wanted around my budget. Emilio helped me understand how financing works and Rancier was always available to answer all my questions. He was such a great help and made it a wonderful experience. He showed us how to use all the features in our new car and even put a bow on it so that my family and I can take a picture. I recommend this dealership to everyone. M We'll be sure to return in a few years when we're ready to upgrade. More

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Best Dealership Anywhere We went into the dealership with a budget and knowledge of what we could afford for a used vehicle. They showed us an array of vehicles within our ra We went into the dealership with a budget and knowledge of what we could afford for a used vehicle. They showed us an array of vehicles within our range. They NEVER pushed us to by a new vehicle or a more expensive one. When it was all said and done, we walked away with a awesome deal in our price range monthly. They got the car cleaned up, registered and inspected for us. I would send all my friends and family to the dealership. If they don't have what you are looking for they will be sure to find it at their other dealerships. More

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Great experience at Herb Chambers in Seekonk My wife and I recently purchased a 2016 HR-V and were very pleased with our experience. Rancier was our sales associate, he was very helpful and sho My wife and I recently purchased a 2016 HR-V and were very pleased with our experience. Rancier was our sales associate, he was very helpful and showed us only what we wanted to see. No one was pushy or made us feel like we had to make a decision we weren't ready for. Overall a very positive experience. More

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