Emmylea Krause
Emmylea Krause at Royal Moore Subaru

Emmylea Krause | Page 113

Delivery Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
1,162 Reviews

Hey there! I'm Emmylea, your Subaru Love Encore Delivery Specialist at Royal Moore. Originally from Silverton, OR, I've been calling Portland home for over a decade now, alongside my husband, a charming Yorkie named Berkley, and our feline friend Rueben – named after my all-time favorite sandwich! I'm passionate about helping customers master their Subaru's tech for maximum enjoyment. Driving a Forester Wilderness, I love how every journey turns into an adventure. Let's make your Subaru experience truly unforgettable!

5.0

1,162 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

6 yrs, 10 mos

Specialties & Trainings

Subaru Certified

Subaru Star Academy August 2019

Languages Spoken

English English

Employee Video

1162 Reviews of Emmylea Krause

January 16, 2021

Dealership Rating
Employee Rating

Absolutely loved my car buying experience with Royal Moore Subaru. Jim the salesman and Emmylea were so helpful and patient. Love the new car! Thank you Royal Moore. More

by mariahfields159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Rutherford, Clint Edwards

Jan 16, 2021

Royal Moore Subaru responded

Hello, we appreciate you taking the time to leave us this feedback.

January 15, 2021

Dealership Rating
Employee Rating

Personnel are always an endorsement of the company they represent reflecting their commitment to care for customers - Emmylea represents Royal Moore well. Thank you for taking care of us More

by jcrowley5510
Recommend Dealer
Yes
Jan 16, 2021

Royal Moore Subaru responded

Thank you so much. We work very hard to make all of our transactions go smoothly for all of our customers. Our commitment to customers is absolutely paramount and we are pleased to hear that your experience was reflective of that.

January 14, 2021

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Emmylea was very helpful in answering my questions about my new car. She is certainly the person to see when you haven't owned a new car in 16 years. More

by VICTOR C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Rutherford

Jan 16, 2021

Royal Moore Subaru responded

Victory, thank you for taking the time to share your experience with Emmylea and Jim. Feel free to reach out if more questions come up. There's so much technology on newer cars!

January 14, 2021

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Employee Rating

Emmylea was very helpful in figuring out how to work all the bells and whistles in my new car. I hadn't gotten a new car in 12 years so there was a lot of new technology and Emmylea was a pro! More

by Samantha P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2021

Royal Moore Subaru responded

Thank you Samantha!!

January 14, 2021

Dealership Rating
Employee Rating

We have purchased 3 cars from Royal Moore and I expect the 4th one will be from them, too. Special thanks to Jeremy, Jim and Emmylea! More

by markatportland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Rutherford , Jeremy Redfield

Jan 16, 2021

Royal Moore Subaru responded

We appreciate your positive feedback and look forward to helping you for #4!

January 11, 2021

Dealership Rating
Employee Rating

Ryan and Emmylea were so helpful and great. I highly recommend the dealership. In fact I’ve already given the info to a friend! Thanks again for all of help! More

by Engellant
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Harris

Jan 16, 2021

Royal Moore Subaru responded

Thank you so much for the referral! It was a pleasure serving you and helping with your new vehicle purchase.

December 21, 2020

Dealership Rating
Employee Rating

arrived on time. was met by a service rep who verified appointment. checked filters as we had been in Oregon during the fires. vehicle was taken into service area and we waited for it in your spacious cus More

by brewkatrit
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Clint Edwards , Jordon Mcnelly

Dec 23, 2020

Royal Moore Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

December 09, 2020

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Employee Rating

Everything was great. Luis made the purchase go smoothly. And Emmylea helped me with all of my questions even though we had to communicate via Zoom. It was a good overall experience. More

by pjreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2020

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

December 03, 2020

Dealership Rating
Employee Rating

So overall the experience was very good. Buying a car is just a stressful experience and it really should not be. It would be nice to just know that everyone is getting the best possibly and same price. J More

by P&T
Recommend Dealer
Yes
Dec 05, 2020

Royal Moore Subaru responded

Thank you for taking time to write a review for us. We certainly understand the fear and stress when it comes to purchasing a new vehicle and we certainly do our very best to provide everyone with a great price and fantastic customer service. Thank you for choosing Royal Moore.

November 30, 2020

Dealership Rating
Employee Rating

Emmylea answered all of my questions during our FaceTime call today. She was super helpful and found resources for upgrades for my car. Highly recommend. More

by Katrina Fournier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2020

Royal Moore Subaru responded

We have certainly had to adapt to the recent changes and it's great to hear that we did such an amazing job helping you better understand your vehicle over FaceTime. The team at Subaru will always be at your service.

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