Emmylea Krause | Page 113

Talking with Emmylea yesterday was very helpful. She was extremely knowledgeable about our new Subaru and gave us some new insights into how our Crosstrek works. We had an issue with the windshield wiper extremely knowledgeable about our new Subaru and gave us some new insights into how our Crosstrek works. We had an issue with the windshield wiper fluid hose and our salesman, Art, was able to get us an appointment with the Service Department asap. More

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Great experience for our 2nd purchase with Royal Moore. First was with Mazda, now Subaru. Recan was very informative and timely with responses and personable which we appreciated. Emmylea was very friendl First was with Mazda, now Subaru. Recan was very informative and timely with responses and personable which we appreciated. Emmylea was very friendly on our follow-up call and also well informed. One thing I would suggest is maybe cut back a bit on pushing for add-on's during contract signing. Working in Sales I know better than most the importance of upselling... But after what was a very streamlined & quick purchase process we wished that the last step (signing) could have gone quicker. Overall we were very happy with Royal Moore, and I'm sure we'll be back. More

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Easy to work with!! Emmylea went the extra mile. Jovanni made the purchase painless. I was able to drive off in under an hour if arriving at the dealership made the purchase painless. I was able to drive off in under an hour if arriving at the dealership More

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This was a great experience the person that call and invited us to come was out going.Our representative Jim was a awsum match .The meeting today with Emilyee was so informative invited us to come was out going.Our representative Jim was a awsum match .The meeting today with Emilyee was so informative More

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Christian was so helpful! He helped me find my dream car and helped me figure out what kind of features and warranty made the most sense for me. Jake in finance was also great! and helped me figure out what kind of features and warranty made the most sense for me. Jake in finance was also great! More

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She’s very nice and pleasant to talk about the car features. She give a good information that I ask for. 5 stars for her. Thank you so much. features. She give a good information that I ask for. 5 stars for her. Thank you so much. More

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she was very good and she really knows all about the she was very good and she really knows all about the subaru!! I told her that I would be back for more about how things work because it isn't eas she was very good and she really knows all about the subaru!! I told her that I would be back for more about how things work because it isn't easy for a 91 year old to remember all she showed me. I don't remember if she went over setting the cruise control or not but maybe the owners manual will tell me that' I think she is a very good asset for Royal Moore Subaru to HAVE!!! More

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From start to finish, the people of Royal Moore Subaru have been accommodating, knowledgeable, and helpful. The negotiations were fair and friendly and the other departments were equally professional. have been accommodating, knowledgeable, and helpful. The negotiations were fair and friendly and the other departments were equally professional. More

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Service makes all the difference. Art Cisneros and EmmyLea were extraordinarly. I spent over an hour with EmmyLea today revieiwing some of the navigation issues on my new Forester. She very courteou EmmyLea were extraordinarly. I spent over an hour with EmmyLea today revieiwing some of the navigation issues on my new Forester. She very courteous, knowledgeable and patient. I am sure I have obtained a similar purchase price at another dealer but it hard to imagine a better staff. When I give a recommendation it is not because of the purchase price of the vehicle--it was because of Art and EmmyLea. It is the people that drive the recommendation. You are fortunate to have such a dedicated and impressive staff More

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Jovanni Olague Was very helpful with the purchase of our new car and did almost all of it over the phone as the timing of our searching was during severe freezing weather conditions. That didn't stop him fi new car and did almost all of it over the phone as the timing of our searching was during severe freezing weather conditions. That didn't stop him finding the car with the color and features we were looking for. Great experience. Emmylea Williams made sure everything we needed to know with all of the many safety and comfort features on this new Subaru Outback were well covered. Wow, there are so many! She assured us that any questions we had we were welcome to give here a call. A very friendly, knowledgeable and helpful person. It was a pleasure to have the experience of meeting and working with these two fine people buying a new car. Sincerely Greg and Sue Filliger More

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