Emmylea Krause | Page 117

This was our 2nd new Subaru with salesman Daniel Beaupain, and 5th new vehicle from Royal Moore since 2007. They have always stood behind their promises and warranty. Their staff never make us feel Beaupain, and 5th new vehicle from Royal Moore since 2007. They have always stood behind their promises and warranty. Their staff never make us feel rushed or pressured. They never seem annoyed when I call with random questions because I can't remember everything they showed me about the new tech in the cars. Their prices are very transparent, and there are no surprise fees. My only complaint is that they used to give little gift baskets with new cars. Like a vehicle swag, chocolate, and a water bottle. But COVID ruined that too. :-( More

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Bought our Outback from them in 2018 and have serviced it there since. Have nothing but good things to say. Definitely seems like the make an effort to make sure everyone is taken care. there since. Have nothing but good things to say. Definitely seems like the make an effort to make sure everyone is taken care. More

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I’ve been going to Royal Moore for several years, mostly to service my Forester. And it’s a drive for me but that’s just how much I think of the service department at RM. so much so that when I went shoppin to service my Forester. And it’s a drive for me but that’s just how much I think of the service department at RM. so much so that when I went shopping for a new car, they were one of my first stops. And they didnt disappoint - Jim in Sales worked with me throughout the process, the test drives, the trade in and the financials, making me feel comfortable and never pressured. A super positive experience. And Emilyea in Customer Experience gave me a thorough run through of all the features of my new Subaru in great detail answering all my questions. Awesome! More

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Wonderful experience from when we stepped on the lot to when we drove away. As first time car buyers, we felt supported. Highly recommend working with Royal Moore Subaru! when we drove away. As first time car buyers, we felt supported. Highly recommend working with Royal Moore Subaru! More

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Excellent Smooth and Efficient New Car Sales Experience. Got a great price on exactly the car I wanted. Shopped many other dealers, glad I traveled some distance to Royal Moore for my new Subaru. Hat's of Got a great price on exactly the car I wanted. Shopped many other dealers, glad I traveled some distance to Royal Moore for my new Subaru. Hat's off to Sales Representative Jeremy Redfield and Customer Experience Manager Derek Whitmore. More

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Edge-of-tread tire puncture required tire replacement. Options reviewed. Decision to replace with a "shaved" new tire (would have taken 2-3 days) reversed upon closer examination of tread wear; purchased Options reviewed. Decision to replace with a "shaved" new tire (would have taken 2-3 days) reversed upon closer examination of tread wear; purchased new tire from inventory on hand for much better price than Carr Subaru (closer to home, but ~inferior service and price). Very friendly service reps (as usual!) and very efficient sales/service (also as usual). Thanks! Jim Buell PS: I don't recognize all the folks below, but everyone with whom I actually dealt deserves 5 stars. More

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Had a wonderful experience purchasing my 2020 Outback from Royal Moore. The process was smooth and painless from start to finish. Emmylea answered all of my questions during our virtual delivery. Couldn’ from Royal Moore. The process was smooth and painless from start to finish. Emmylea answered all of my questions during our virtual delivery. Couldn’t be happier with my new Subaru! More

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The Royal Moore Subaru dealership is the best! They are all so friendly, kind and understanding especially Emmylea the delivery specialist. She took her time and made sure I knew everything there was too k all so friendly, kind and understanding especially Emmylea the delivery specialist. She took her time and made sure I knew everything there was too know about my brand new Subaru Outback. I would recommend this car dealership to my friends and family, due to how personal the whole staff is. Couldn’t have had a better experience. More

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Amazing dealership throughout the process of buying our Ascent. Emmylea was exemplary in the delivery learning about all of the features. Incredible experience and people. Ascent. Emmylea was exemplary in the delivery learning about all of the features. Incredible experience and people. More

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Dealer put in the extra effort to find the specific vehicle we wanted. Offered a fair price for new vehicle and trade in. Worth the extra drive. vehicle we wanted. Offered a fair price for new vehicle and trade in. Worth the extra drive. More

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