Eric Bachar | Page 18

Very impressed with the personal touch and professionalism Thanks for all your help to Lewis. He was great to work with and I will look forward to working with him next year when we return Thanks for all your help to Lewis. He was great to work with and I will look forward to working with him next year when we return More

by RDF0 Verified Customer Verified Customer

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They are the best. Thank you I have my car services for the past 15 years and was more than satisfied. Thank you Greg Jones and Jorge Mere. You are the best service center and kno I have my car services for the past 15 years and was more than satisfied. Thank you Greg Jones and Jorge Mere. You are the best service center and knowledgeable on any cars and specially on my BMW. More

by Annie Verified Customer Verified Customer

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We love this place We had been purchasing our X1 many years ago and yes again this year. Lisa Valle was a great sale and good commutation and very helpful. Thank you so We had been purchasing our X1 many years ago and yes again this year. Lisa Valle was a great sale and good commutation and very helpful. Thank you so much dear we love our car More

by puknub Verified Customer Verified Customer

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Nit Picking Car brought in to reinitialize the sun roof controller. This is done by briefly disconnecting the battery, but doing this requires resetting the prefe Car brought in to reinitialize the sun roof controller. This is done by briefly disconnecting the battery, but doing this requires resetting the preference setting in iDrive to re-enable Apple CarPlay. This was not done, so I had to do it myself. Not a serious problem, but I would have given 5 stars if the service department had caught this. More

by KURTZ36TI Verified Customer Verified Customer

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First service experience I had just purchased a used 2015 BMW from a Honda dealership who provided a brand new battery for the vehicle. I discovered it needed programming by t I had just purchased a used 2015 BMW from a Honda dealership who provided a brand new battery for the vehicle. I discovered it needed programming by the BMW dealership. I called the next day, and a friendly receptionist got me in for an appointment within two hours. Service crew was welcoming, professional and respectful. Battery was programmed with a courtesy vehicle inspection, topping off of all fluids, and a quick car wash. The wait time was a hour that I comfortably spent having some complimentary, quality refreshments. Waiting area was spacious and restrooms clean. Was escorted to checkout and given receipt with service advisor ensuring everything was completed to my satisfaction. Pricing on programming for an already purchased and installed battery was higher than expected, total including tax was $118. Overall a very pleasant experience. More

by RWEBBER724 Verified Customer Verified Customer

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Wheel bearing replacement Repair took a few hours and I was offered three good alternatives for the wait. Judy Owen’s follow up was great. Car was sparkling clean when returne Repair took a few hours and I was offered three good alternatives for the wait. Judy Owen’s follow up was great. Car was sparkling clean when returned. More

by JERRY02 Verified Customer Verified Customer

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So fresh Dealership is so fresh and so clean Tech really knew what he was doing Great staff, very polite. Will be back in the future Thank you. Dealership is so fresh and so clean Tech really knew what he was doing Great staff, very polite. Will be back in the future Thank you. More

by BRYHOS Verified Customer Verified Customer

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Service done right When I called to schedule my repair I spoke with Eric in the parts department who was very helpful in making certain everything was in stock and ready When I called to schedule my repair I spoke with Eric in the parts department who was very helpful in making certain everything was in stock and ready. Lewis was my advisor on the day of my service, I was glad I was assigned to him as he had helped me on a previous appointment. All in all I was very pleased to have used bmw of Sarasota for my auto repair not only because the service was five star but I found their prices to be upfront and lower than other quotes. Car runs great. More

by RSLOCUM007 Verified Customer Verified Customer

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Bad experience with service. - Service department does not response to needs. - I bought car at dealership and have now had two bad experiences and no positive ones. First, brou - Service department does not response to needs. - I bought car at dealership and have now had two bad experiences and no positive ones. First, brought car into service and waited an hour before they met with me. Even when asked to see manager I had to wait. Second, had an issue with car that I was trying to get resolved. I twice called the service department at dealership and never received a call back. More

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