Eric Bartholomew | Page 5

Had a great experience with my sales person Itzel, she guided me to the right decision with a 2023 Mustang. I love my car! I’d highly recommend anybody searching for a new car to go to Ferman Ford guided me to the right decision with a 2023 Mustang. I love my car! I’d highly recommend anybody searching for a new car to go to Ferman Ford More

by werobutson Verified Customer Verified Customer

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Our salesman was Nate not Eric. Nate was great very knowledgeable and super helpful. Helped me put today with a radio question. Nate was great very knowledgeable and super helpful. Helped me put today with a radio question. More

by morrisonjo Verified Customer Verified Customer

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I had a great experience with Ferman Ford. They are an honest dealership and stand behind their product. More importantly, they stand behind their word. Salesman Joe Callipare was great. I de They are an honest dealership and stand behind their product. More importantly, they stand behind their word. Salesman Joe Callipare was great. I defiantly recommend this dealership. I give them two thumbs up. More

by SDDOBHURLEY0125 Verified Customer Verified Customer

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Understaffed. Can't get ahold of service advisors. Sometimes we never get a call back. Ford Motor couldn't even get ahold of the service advisor for days. They rea Can't get ahold of service advisors. Sometimes we never get a call back. Ford Motor couldn't even get ahold of the service advisor for days. They reached out by call and email. We've had nothing but problems with our vehicle since we bought it. William is trying to get sales to help us out because he and Kenny know all the issues and that it has. Some they've been able to reproduce. Some they can't. I've talked to the sales manager and his response is "yeah it would be nice if it worked right". The dealership customer service has really gone downhill the past few years. Thankfully Will has been wonderful, understanding, and as helpful as possible. He really is amazing. Will and Kenny are the saving grace of this dealership. More

by Corgi mom 24 Verified Customer Verified Customer

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This is the second truck that I have purchased from Ferman Ford and enjoyed every minute of it Ferman Ford and enjoyed every minute of it More

by nyypvt236 Verified Customer Verified Customer

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Great staff, awesome service, and very competitive prices! Best ford dealer I’ve ever been too! prices! Best ford dealer I’ve ever been too! More

by DWASILEWSKI47 Verified Customer Verified Customer

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Finalizing the purchase was terrible. Finance manager was very rude and unprofessional and condescending tone. Finance manager was very rude and unprofessional and condescending tone. More

by buddy8 Verified Customer Verified Customer

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Everything was great Tom and Eric are first class! !!! Very Professional and will return when I purchase my next truck thanks Andy !!! Very Professional and will return when I purchase my next truck thanks Andy More

by flaandy Verified Customer Verified Customer

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good experience working with the team - am a buyer of a pre owned vehicle remotely. experience was easy and smooth. support for pre purchase inspection was great. pre owned vehicle remotely. experience was easy and smooth. support for pre purchase inspection was great. More

by Alex Verified Customer Verified Customer

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Great family and great people. Could take Ford to school on customer service. A dealer that makes Ford look great. Could take Ford to school on customer service. A dealer that makes Ford look great. More

by nshvill12 Verified Customer Verified Customer

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