Eric Diaz
Eric Diaz at Acura of Berlin

Eric Diaz | Page 4

General Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

4.7
39 Reviews

Hi, I'm Eric Diaz, a proud U.S. Army Veteran and a 21-year veteran of the auto industry. My journey started as a Technician and Auto Body Tech, but in 2008, I found my true calling in Automotive Sales, and I haven't looked back since. Outside of work, I spent 13 years DJing across the tri-state area and even taught Salsa dancing for a while. These days, I’m all about fitness and being a dedicated family man, supporting my kids in gymnastics, wrestling, and competitive race-kart racing. Whether you’re a car enthusiast dreaming of an NSX or a family in search of a stylish MDX, I’m here to help. Feel free to reach out—I’m excited to assist you! -Eric

4.7

39 Reviews

Write a Review

Dealership Experience

5 yrs, 7 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

Spanish Spanish

39 Reviews of Eric Diaz

November 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in a time of need More

by est1989jayjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Richard Bird, Jennifer Budaj, Larissa Hartline, Steve Hooker, Javier Rivera, Jessica Sharpe, Tom Suchojad, Lucius Ulett

Nov 03, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

September 30, 2023

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Employee Rating

Love this place especially Jim p. everyone was amazing from the minute I walked on the lot. More

by Carrieroberts703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Lucius Ulett

Oct 02, 2023

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Jim and our team here at Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

September 07, 2023

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It has been a pleasure doing business with this dealership this is the third car that l have purchased from them always felt l came out on top service is fantastic More

by KSC6101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin and congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

April 03, 2023

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Employee Rating

I asked for a specific bank, and they threw my credit to 5 different banks More

by Michaelstephen0314
Sales Price Transparency
Recommend Dealer
No
Apr 04, 2023

Acura of Berlin responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Tony Braglia General Manger 860-829-3780

Apr 04, 2023

Acura of Berlin responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Tony Braglia General Manger 860-829-3780

April 01, 2023

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Excellent the way they go over to make sure the client is satisfied is the best. More

by medyalylopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Keith Davis , Javier Rivera, Tom Suchojad

Apr 03, 2023

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

March 25, 2023

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I’ve never had anything but positive experiences with Acura of Berlin’s service department. On-time and no surprises on the cost. More

by Jboccalatte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

Mar 27, 2023

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

March 23, 2023

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It began for me back in 2018 with Senior Sales Consultant Tiffanie Haynes (RIP)…the experience has been good ever since 👍🏾 More

by FASTFEETTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Jennifer Budaj, Tom Suchojad

Mar 24, 2023

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Braglia General Manger 860-829-3780

March 03, 2023

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Employee Rating

James is an amazing person. He took his time with us to help us find the right car for our family last year. We love this dealer services so much we recommend to all our family More

by Stricklands1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Tony Braglia

Mar 04, 2023

Acura of Berlin responded

Thank you for the kind words for Jim and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin.

February 14, 2023

Dealership Rating
Employee Rating

Treated me like family Jim pompei was good to me from beginning to end. He didn’t try to force anything on me. I’d highly refer. I’ve had a lot of cars in my life and this was the first time I’ve never f More

by Shawn05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Tony Braglia, Jennifer Budaj, Larissa Hartline

Feb 15, 2023

Acura of Berlin responded

Thank you so much for choosing Acura of Berlin! Congrats on your new purchase, Shawn, and let us know if we can be of any more assistance!

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