Eric Diaz
Eric Diaz at Acura of Berlin

Eric Diaz | Page 3

General Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

4.7
39 Reviews

Hi, I'm Eric Diaz, a proud U.S. Army Veteran and a 21-year veteran of the auto industry. My journey started as a Technician and Auto Body Tech, but in 2008, I found my true calling in Automotive Sales, and I haven't looked back since. Outside of work, I spent 13 years DJing across the tri-state area and even taught Salsa dancing for a while. These days, I’m all about fitness and being a dedicated family man, supporting my kids in gymnastics, wrestling, and competitive race-kart racing. Whether you’re a car enthusiast dreaming of an NSX or a family in search of a stylish MDX, I’m here to help. Feel free to reach out—I’m excited to assist you! -Eric

4.7

39 Reviews

Write a Review

Dealership Experience

5 yrs, 7 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

Spanish Spanish

39 Reviews of Eric Diaz

September 22, 2024

Dealership Rating
Employee Rating

Acura of Berlin is hands down the best dealership in the area. It's a professional, clean, welcoming and low-pressure environment. I have purchased two vehicles from this dealership within a year. I recomme More

by VEGALEX1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Javier Rivera

Sep 23, 2024

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

August 28, 2024

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Bought my first Acura ZDX from here and was so happy with how seamless the experience was! Love it. More

by cdij
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Hines , Claudia Dijmarescu, Tom Suchojad, Lucius Ulett

Aug 29, 2024

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

August 21, 2024

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Great service, polite, clean, on time, feedback, in and out, offers, courtesy vehicle, car wash and vacuum and most of all great experience More

by JOSEGUZMAN1982
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy, Brandon Hines, Jonathan Roath , Jaime Andrzeicik, Ray Lattman, Felix Olvera Jr., Tom Suchojad, Lucius Ulett

Aug 22, 2024

Acura of Berlin responded

Jose, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

July 11, 2024

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Let me say this is by far the easiest no pressure car buying experience I have ever had. The entire team at this dealership is fantastic. From the Gm Eric to the finance manager Tom and our sales rep Jim More

by Oifvet360
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei

Jul 11, 2024

Acura of Berlin responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

May 23, 2024

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The staff is very attentive and courteous. I am a repeat client. They make sure that I get a vehicle that fits my needs and my budget. They make what is typically a stressful situation into a More

by CCARLOZZI
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Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Tom Suchojad, Lucius Ulett

May 29, 2024

Acura of Berlin responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eric Diaz General Manager 860-829-3787

April 28, 2024

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Great experience! Jim has earned our business and will continue to do so. Great communication and the car was flawless! Highly recommend! More

by huntleykl
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei

Apr 29, 2024

Acura of Berlin responded

It's fantastic to hear that Jim provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

April 10, 2024

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Where do I even start? From the moment I walked in I was a wreck filled with anxiety as this was my first big girl purchase! Claudia was very patient with me and literally More

by moralesedily
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Erik Brahushaj, Claudia Dijmarescu, Adam Leach, Tom Suchojad

Apr 11, 2024

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Claudia, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

April 07, 2024

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Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much More

by andrew.j.esposito
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Brandon Hines , Erik Brahushaj, Claudia Dijmarescu, Adam Leach, Dylan Nees-Fair, Tom Suchojad, Lucius Ulett, Keith

Apr 07, 2024

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Andrew, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

March 07, 2024

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This was my first time at an Acura dealership. And Acura of Berlin. I had a great first time experience very knowledgeable, friendly and very customer service oriented. I will be a repeat customer More

by Hector Flores Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Erik Brahushaj, Jennifer Budaj, Tom Suchojad

Mar 07, 2024

Acura of Berlin responded

Thanks, Hector, for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

January 21, 2024

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Was lied on and stolen from , no communication bad service , aggressive general manager ,excuse ridden and no transparency in their words More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Davis, Matthew Roy

Jan 22, 2024

Acura of Berlin responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Eric Diaz General Manager 860-829-3787

Jan 24, 2024

Acura of Berlin responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Eric Diaz General Manager 860-829-3787

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