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Eric Duke
Eric Duke
Service & Parts Director
Parks Ford Lincoln of Gainesville
3333 North Main Street
Gainesville, FL 32609
59 Reviews
59 Reviews
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59 Reviews of Eric Duke
August 23, 2025
This service department at this dealership was horrible. No one returns phone calls. They did not want to file my warranty claim for paint at Hyundai. Even tho the warranty ended up being approved. Will not No one returns phone calls. They did not want to file my warranty claim for paint at Hyundai. Even tho the warranty ended up being approved. Will not return. More
by CBARLEY81
Verified CustomerOther Employees Tagged: Gerald Acevedo, Michael Muldoon, Ari Flores, Luciano Nunez, Alejandro O' Reilly, Brad Ford, Nick Burke, Cody Curtis, Donna Houlahan
August 16, 2025
Service staff was first rate. They greet you right away, answer all your questions, and are very thorough, friendly and professional. They greet you right away, answer all your questions, and are very thorough, friendly and professional. More
by Muss
Other Employees Tagged: Donna Houlahan
June 11, 2025
Very fast service and great service department clerk that assisted me. The area to wait is very well kept clean and plenty of space to do work or watch TV assisted me. The area to wait is very well kept clean and plenty of space to do work or watch TV More
by Bluelightning
Other Employees Tagged: Luciano Nunez, Brad Ford, Harold Valez, Nick Burke, Donovan Plank, Cody Curtis , Christain Butler, Levin Hickman, Carlos Montijo
June 05, 2025
You guys were willing to take my Hyundai Kona in and do a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in befo a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in before I bought. Left me stranded with dead battery. Too bad for me and have to pay them for a new one More
by rjsaal
Other Employees Tagged: Gerald Acevedo
June 02, 2025
Very friendly, efficient, and explained everything in detail. We will definitely be bringing our Ford back to have it serviced here. detail. We will definitely be bringing our Ford back to have it serviced here. More
by wigglesworthpainting
Other Employees Tagged: Cody Curtis
May 19, 2025
Bill has always given us value advice for the maintence of our MKS. He has cosnsistently gave us clear and accurate suggestion for the care of our vehcles. He is very knowledgeable and comunicates clearly of our MKS. He has cosnsistently gave us clear and accurate suggestion for the care of our vehcles. He is very knowledgeable and comunicates clearly about the care of our vehicles. He is honest, reliable and professional. We always ask for him to give us excellent service. We have known him to give us excellent customer service for the last twenty - five (25) years. He is what makes Parks Ford and Lincoln the best service provider. More
by Lmandese14
Other Employees Tagged: Bill Stoufer
April 05, 2025
Great experience. Technician was very fast and service technician explained everything well. Will be back. Technician was very fast and service technician explained everything well. Will be back. More
by Rbullara3
Other Employees Tagged: Gerald Acevedo, Michael Muldoon, Brad Ford, Nick Burke, Cody Curtis, Donna Houlahan , Christain Butler, Levin Hickman, Carlos Montijo
March 18, 2025
I've gotten five cars from there now and they are so nice and helpful and everybody there is great can't wait to get back and get another one thank you thank you thank you and helpful and everybody there is great can't wait to get back and get another one thank you thank you thank you More
by rsslllav
Other Employees Tagged: George Plourde , Chris Sandridge
March 16, 2025
I have been driving and having vehicle services for 60 years and Parks Ford has provided the best service I have ever had in the ten years I have been living in Gainesville FL. Bill Stoufer has always be years and Parks Ford has provided the best service I have ever had in the ten years I have been living in Gainesville FL. Bill Stoufer has always been available to service my vehicles. More
by mhgoldman
Other Employees Tagged: Bill Stoufer
March 12, 2025
I've always been happy with the service I received from the Ford dealership they explain things so I understand them and as soon as they figure out the problem they let me know what it is and they always t the Ford dealership they explain things so I understand them and as soon as they figure out the problem they let me know what it is and they always text me to give me an update on my vehicle and what's going on with it More
by METAHUMAN_2000
Other Employees Tagged: Bill Stoufer, Brad Ford, Nick Burke, Cody Curtis, Donna Houlahan , Christain Butler, Levin Hickman, Cameron Tompson
