Eric Fender | Page 3

Great experience from start to finish. Paul Kolleck was very professional during the sales process and Susan Ward was incredibly knowledgable when teaching me about the vehicle. Highly rec Paul Kolleck was very professional during the sales process and Susan Ward was incredibly knowledgable when teaching me about the vehicle. Highly recommend this dealership. More

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The whole experience was professional, their commercial team was very responsive to any / all questions. team was very responsive to any / all questions. More

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Super easy process that didn’t waste a lot of my time and energy. Paul and Susan were great. energy. Paul and Susan were great. More

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Everyone we dealt with was helpful, pleasant and knowledgeable. They helped us choose the car we wanted and then found it for us without a long wait. Explanations were clear and the closing process knowledgeable. They helped us choose the car we wanted and then found it for us without a long wait. Explanations were clear and the closing process was smooth. More

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Everything about The BMW Store is EXCELLENT. My wife and I have now purchased 5 cars from them. On all 5 occasions, the experience was easy and enjoyable. Paul Kolleck and Susan Ward are AMAZING My wife and I have now purchased 5 cars from them. On all 5 occasions, the experience was easy and enjoyable. Paul Kolleck and Susan Ward are AMAZING!!! And the most important part, the cookies are GREAT!!! Joe Gettler, in the Service Depart, is very knowledgeable and has always been incredibly dependable. More

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I have been buying vehicles for 46 years, this vehicle purchase and my trade in transaction was the most pleasant experience by far. Could not have been more pleased. I highly recommend that anyone who purchase and my trade in transaction was the most pleasant experience by far. Could not have been more pleased. I highly recommend that anyone who is going to purchase a BMW start at The BMW Store. More

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This was a super smooth and fairly quick experience from the initial placing of my special order X1, obtaining a value on my trade, followed by pickup of my vehicle in the timeframe stated. I will return to the initial placing of my special order X1, obtaining a value on my trade, followed by pickup of my vehicle in the timeframe stated. I will return to the BMW Store if/when I am ready for a 4th! Also special thanks to Susan for the time spent with me going over all of the new bells and whistles my new vehicle offers. This is my third BMW, and it never disappoints! More

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Great experience. I gave Emily the description of the i4 I was interested in, she located one exactly to my specs in Baltimore. In less than 10 days I had the car. The I gave Emily the description of the i4 I was interested in, she located one exactly to my specs in Baltimore. In less than 10 days I had the car. The financing was excellent and both the sales person and the finance person gave me recommendation on how to structure the payments that saved several thousand bucks. The instruction on how to operate the electric BMW were thorough. Everyone was helpful and cheerful without pressure. More

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Very nice dealership. This was my 8th BMW lease. They make it easy to do business with no pushiness. The cars sell themselves. Paul K listened to what I was looking fo This was my 8th BMW lease. They make it easy to do business with no pushiness. The cars sell themselves. Paul K listened to what I was looking for and gave me several solutions. Delivery day was nice with the personal tour of my vehicle by a staff member who was patient with me. More

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Paul, Eric, and Susan always do a great job. It was another smooth and stress free transaction. Thanks to the BMW Team! It was another smooth and stress free transaction. Thanks to the BMW Team! More

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