Eric Fender | Page 30

Great BMW experience Friendly, atmosphere from the front desk through sales and into service. Outstanding attention to detail. Really appreciate the detailed introduction Friendly, atmosphere from the front desk through sales and into service. Outstanding attention to detail. Really appreciate the detailed introduction to the great technology features of the 2019 X3 series (well done by the tech specialist). More

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Outstanding Sales Team = Customer Satisfaction This is the 4th vehicle I have purchased from the BMW Store. Paul Kolleck and Susan Ward combined in a team effort to make my sales experience practic This is the 4th vehicle I have purchased from the BMW Store. Paul Kolleck and Susan Ward combined in a team effort to make my sales experience practically seamless from beginning to end. They have both worked diligently, professionally, and courteously to provide information, answer questions and help resolve minor issues encountered along the way. More

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I expect top quality service and that is what I receive This is the fifth vehicle I have leased. Paul has worked with me on all five of the lease processes. His preparation is excellent so when I come to t This is the fifth vehicle I have leased. Paul has worked with me on all five of the lease processes. His preparation is excellent so when I come to the dealership to lease a new BMW the only decision I need to make is choice of color! This last time he was ahead of me on that! More

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Buying a brand new BMW X1 I had a great experience with Paul Kolleck during the purchasing process of this car. He was very helpful and able to answer all my questions/concerns I had a great experience with Paul Kolleck during the purchasing process of this car. He was very helpful and able to answer all my questions/concerns as it was my first time buying a car. When Paul wasn’t able to complete the transaction with me as he had health issues, Susan Ward took turn and showed me my brand new car once it had arrived. She also showed me how to work it and it was very helpful. Overall BMW location and its staff madr my experience buying my car very seamless and enjoyable! More

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Excellent. this is the fourth BMW I have bought from the. Paul is always attentive and communicates back to me in a timely manner. We basically settle all details before i show up to pick up the car. Sue W Paul is always attentive and communicates back to me in a timely manner. We basically settle all details before i show up to pick up the car. Sue Ward is excellent in explaining all features on the vehicles and sets it up they way I want. More

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