Eric Gates | Page 47

Perfect truck buying experience Great dealership! Everything from first communication with the dealer to driving off with new F-150 was top notch. I wish more dealerships were like C Great dealership! Everything from first communication with the dealer to driving off with new F-150 was top notch. I wish more dealerships were like Columbia Ford. More

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Fast, efficient and unwavering attention to detail The Gates Group delivers with outstanding service and customer care. I have bought several vehicles from them and each time has been an enjoyable ex The Gates Group delivers with outstanding service and customer care. I have bought several vehicles from them and each time has been an enjoyable experience. The dealership is an hour and half away but worth every mile of the drive. On this most recent purchase, Mr Denny Gates took a personal interest and asked what I was looking for. I told him and less than 24 hours later he had what I was looking for and it was priced well under budget. From there, Mr Eric Gates finished the transaction in less than 48 hours and even met me after hours with my paperwork. Once again, a home run for Gates Group. More

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Second purchase 😀 This was my second purchase from Columbia Ford/Kia my first experience was great and my second one EXCELLENT couldn't have ask for a better salesman J This was my second purchase from Columbia Ford/Kia my first experience was great and my second one EXCELLENT couldn't have ask for a better salesman John Senick was kind,understanding very knowledgeable and with all his kind words made me understand a lot more of what I needed, he went out of his way to make sure I was happy and satisfied with my new purchase. I will give him a 5 star review. Thank you again John and all of you guys involved in the process once I have made my decision the paper work was done in a matter of minutes just excellent care. I WOULD recommend Colombia Ford/Kia to everyone!!!! More

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New Car Purchase Ralph Torres helped me with my purchase. He was very patient and understanding during the process of me choosing a new vehicle. He went out of his w Ralph Torres helped me with my purchase. He was very patient and understanding during the process of me choosing a new vehicle. He went out of his way to be sure that I was completely satisfied. After deciding on the vehicle that was best for me, everyone at the dealership made the process very easy. More

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Kia sorento Great sales people. Had the car I wanted to test driver ready when I got there. Easy to deal with. Got what I wanted and were easy to work with. Ver Great sales people. Had the car I wanted to test driver ready when I got there. Easy to deal with. Got what I wanted and were easy to work with. Very flexible and made the process pain free More

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Awesome Everyone is incredibly friendly. They worked with me and gave me exactly what I asked for. I am extremely satisfied with Columbia ford. This is the 2n Everyone is incredibly friendly. They worked with me and gave me exactly what I asked for. I am extremely satisfied with Columbia ford. This is the 2nd car I got from them and will continue to bring my business in years to come. More

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Most enjoyable new vehicle purchase experience There was absolutely no pressure to buy and every opportunity to look, ask questions, and compare vehicles on the lot and vehicles at other dealership There was absolutely no pressure to buy and every opportunity to look, ask questions, and compare vehicles on the lot and vehicles at other dealerships. The atmosphere was comfortable and friendly. Someone was always present to offer a greeting or refreshment. For the first time we felt like we were treated with consideration that was not forced or phony, and that they truly wanted to make a deal that was good for everyone, not just the dealership. More

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Fabulous Experience I just happened to stop in on my way back from another dealership in the area and am so glad I did ! Columbia Ford is very different from most dealers I just happened to stop in on my way back from another dealership in the area and am so glad I did ! Columbia Ford is very different from most dealerships that I've dealt with in the past. The staff is very professional and personable and I can honestly say that I will never go anywhere else. Matt and Eric were wonderful and I'm very happy with my purchase and excellent customer service !!! More

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CD PLAYER Very good service , on time polite and understanding of the problem . Nice waiting room and great a cafe , and free coffee . Repair was comp. in tim Very good service , on time polite and understanding of the problem . Nice waiting room and great a cafe , and free coffee . Repair was comp. in time promise. Thank you . More

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Great service Friendly, pleasant and professional service from the first moment that we walked into the building and met Matt, until we walked out of there hours la Friendly, pleasant and professional service from the first moment that we walked into the building and met Matt, until we walked out of there hours later! Everyone that we came in contact with treated us with curtesy and respect. Thank you! More

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