Eric Graf | Page 8

Eric is an asset to Herb Chambers. He goes above and beyond to ensure that every customer experiences a smooth and hassle free time at the service department. Thanks Eric beyond to ensure that every customer experiences a smooth and hassle free time at the service department. Thanks Eric More

Report | Print

Professional service Easy in & outThe waiting area is Professional service Easy in & out The waiting area is clean & sanitized Friendly lady at the coffee stand After the oil change I got my car cle Professional service Easy in & out The waiting area is clean & sanitized Friendly lady at the coffee stand After the oil change I got my car cleaned and sanitized More

Report | Print

Best customer service ever! I have been a customer of this leadership for over 6 years and I'm very pleased and satisfied with whole process. Very fast! this leadership for over 6 years and I'm very pleased and satisfied with whole process. Very fast! More

Report | Print

Ryan was extremely courteous and helpful. He is a credit to your dealership. He even went out of his way to personally wash my car to buff out all water marks. Give him a raise. His boss should tak to your dealership. He even went out of his way to personally wash my car to buff out all water marks. Give him a raise. His boss should take customer relations lessons from him. More

Report | Print

i always bring my car to ERIC CASTILLO he is the best my car is always taking care and they also clean my beautiful NX car is always taking care and they also clean my beautiful NX More

Report | Print

I would like to say that Ronnie Travers is the best! Ronnie has always helped me with multiple vehicle problems, is extremely knowledgeable, and puts the customer at ease, I truly appreciate Ronnie! Me Ronnie has always helped me with multiple vehicle problems, is extremely knowledgeable, and puts the customer at ease, I truly appreciate Ronnie! Mel Creary 2014 Lexus 570. More

Report | Print

I had high expectations and the Service Dept team at Lexus of Sharon did not disappoint. I brought in my car for service after an issue came up resulting from repairs completed at an out of state dealer Lexus of Sharon did not disappoint. I brought in my car for service after an issue came up resulting from repairs completed at an out of state dealer. Big thanks to Mark F. and Eric. G. for their attentive and professional service, in working through all the obstacles and making things right for their customer. I highly recommend Lexus of Sharon! More

Report | Print

Nicole is by far one of the best service reps. In a day where customer service is lacking, Nicole proves you can still receive exemplary service. She consistently keeps you informed of your cars progress a where customer service is lacking, Nicole proves you can still receive exemplary service. She consistently keeps you informed of your cars progress as well working within your schedule for drop off and pick up. We have been with Lexus of Sharon for over 15 years and the customer service sept is the one main reason we continue to return . Between Eric Graf; service director, Nicole Thomas, the individuals who greet you when you come in and the drivers who valet your car, you can find a better place.. More

Report | Print

Superb Customer Service The service department is always professional, friendly, No-pressure didn't feel rushed, and trustworthy. They always go above and beyond the call o The service department is always professional, friendly, No-pressure didn't feel rushed, and trustworthy. They always go above and beyond the call of duty! More

Report | Print

Incompetent and unethical service team They damaged my front rim and blamed it on corrosion. First they claimed that they had a video and when I put them on the spot, they backed out of t They damaged my front rim and blamed it on corrosion. First they claimed that they had a video and when I put them on the spot, they backed out of their offer and never presented the video. Then they asked me to speak to another dealership. When I got confirmation from an independent dealership, they would not consider their assessment. They treat their customers like they are ignorant. They do not deserve my business. More

Report | Print