Eric Jones
Eric Jones at DonohooAuto LLC
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Eric Jones | Page 14

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

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rated
142 Reviews

Where did you grow up? Hometown? Birmingham (Roebuck) Dream car: Porsche Carrera GT When I’m not working, I enjoy: Spending time with family and friends Inspirational quote: “Never get so busy making a living that you forget to make a life” What do you like about working at Donohoo? The team atmosphere and it feels like everyone here is part of my family. Advice to someone in the market for a new/pre-owned car: Do your research and check both history reports (Carfax and Autocheck). Fave sports team (any sport): Miami Heat

Dealership Experience

13 yrs, 1 mo

not yet
rated

142 Reviews

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142 Reviews of Eric Jones

June 23, 2016

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Employee Rating

THE BEST BUYING EXPERIENCE EVER! Easiest, hassle-free, FASTEST car purchase ever . Staff very professional and courteous. Best of all, I LOVE my new car! Highly recommend! Thank yo More

by Ruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Whitaker, Steven (explained functions of car)

Jun 23, 2016

DonohooAuto LLC responded

Easy, hassle-free, fast, professional, courteous...those words are music to our ears! Thank you for letting us know that Eric and the rest of the team gave you the "best buying experience ever." We appreciate your business and the time you took to leave us a positive review. Enjoy your new car!

June 22, 2016

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Will Always have my business! I could write a book about great my experience was with Donohoo. From the time I entered, everyone was helpful. No one ever just left you "standing th More

by soloog04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Whitaker, Lydia Woods

Jun 23, 2016

DonohooAuto LLC responded

If you were to write that book, we'd hope it would be a best seller! We're so glad to know that you found Eric and the rest of our team to be helpful and attentive. We are diligent about communicating with our customers to help them find the perfect vehicle...before they even visit the lot. And yes, the attention to detail doesn't stop after the sale. Sometimes there is something that isn't "quite" right. And when that happens, we'll do our best to make sure you are satisfied. Thanks for letting us know that your story had a happy ending!

June 18, 2016

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1st Oil Change Went in for my first oil change and was greeted with smiles and hellos from the moment I walked through the door. When over to the counter to check in More

by mzthree3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Burns

Jun 22, 2016

DonohooAuto LLC responded

Thank you for taking the time to review your experience with our service department. We greatly appreciate that you trusted us with your vehicle's service. It helps us to know what we can do to improve the customer experience, so we welcome that feedback. Glad to know also that Eric and Jimmy delivered personal service with a smile! We hope to see you again down the road.

June 17, 2016

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Employee Rating

Great sales and service 1st class organization. Great selection of really nice vehicles. No pressure sales or haggling. Very laid back. All staff personnel were profession More

by pio2u2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trey Anger, Garrett McGuffie, Melissa Montoya, Tina Viljoen, Lydia Woods

Jun 22, 2016

DonohooAuto LLC responded

We do try to buy smart - so we can offer, as you say, "some of the most reasonable prices in the Southeast." We appreciate all of the kind words! And we do hire people who we like to work with, so that shows through in our customer service. Thanks for recognizing the good work of all of our team members who aided you in the sales process. Enjoy your new vehicle and thank you for the recommendation.

June 17, 2016

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Employee Rating

Excellent in sales & servicing cars So far my wife & I bought 4 BMW from here ! Still got 2 ! I always go there for my cars servicing ! Amazing experience with Jimmy Burns ! He takes car More

by MSALAM2632
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Burns , Jonathan Witsiepe, Lydia Woods, James don't think he works here anymore

Jun 22, 2016

DonohooAuto LLC responded

Customers who come back again, and again, and again are our best measure of success. And we greatly appreciate that you trust us with your vehicles' service as well. Thanks for letting us know of your continuing positive relationship with Jimmy. He is "good people" for sure. Thank you for your continued business - our hats are off to you as well!

June 13, 2016

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Employee Rating

Great Experience This was my second purchase from Donohoo. I was impressed the first time, which brought me back, and wasn't disappointed the second. Eric was a great More

by JMHAIRSTON2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval

Jun 13, 2016

DonohooAuto LLC responded

We love all of our customers, but repeat customers earn a special place in our heart. Thank you for letting us know that Eric and Mo provided excellent customer service and professionalism during and after the sale. We appreciate your repeat business and that you took the time to write a review. We look forward to seeing you when you're ready for your third purchase!

June 12, 2016

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Right On! From the time I called the dealership inquiring about the car to the time I arrived, test drove and purchase my vehicle. The professionalism and feel More

by BKP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard , Melissa Montoya, Mo Sandoval, Tina Viljoen

Jun 13, 2016

DonohooAuto LLC responded

"Right on," for sure! Thanks Bryan, for letting us know that you received professional and friendly service from our team. An outstanding buying experience is exactly what we aim to provide, and it sounds like you got just that. Thank you for trusting us with your purchase. We hope to see you again down the road. Enjoy that good-looking car!

June 09, 2016

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Employee Rating

Great Experience.. I recently dealt with Donohoo Auto for my first time and I was very pleased with the experience. The entire team was very cooperative and friendly. More

by Bijaykumar Padhy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Maria Hernandez, Garrett McGuffie, Melissa Montoya, Becky Whitaker

Jun 09, 2016

DonohooAuto LLC responded

Bijay - Thanks for the positive review! We hope that your first time won't be your last. Glad to be of service. We appreciate your business and your time. And thanks for the shout-out to the five friendly team members who helped!

June 04, 2016

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Excellent Service! If was my first time to walk in to Donohoo dealership, I thought that I was gonna be ignored because there were so many customers waiting because it w More

by francandamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nic Hagewood

Jun 06, 2016

DonohooAuto LLC responded

Thank you for taking the time to leave such a detailed review! Yes, Saturdays can get a bit crazy, but we do our best to make sure everyone gets taken care of efficiently and with a high level of service. So happy to know that was your experience. We do price our cars (very) competitively and pride ourselves on our transparent process - as you mentioned, we won't load you down with excessive charges. And if something isn't perfect - like your windshield, we'll do our best to take care of it quickly. We're glad we got you in the car of your dreams for a great price. And we're even happier to know that we'll be seeing you again! Thanks for your business.

June 04, 2016

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Employee Rating

Great Service This was my second experience with Donohoo Auto and just like the first time these are a group of people that takes great service to another level. Th More

by lovinglexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Garrett McGuffie, Tina Viljoen

Jun 06, 2016

DonohooAuto LLC responded

Thanks! Glad to know that we provided you with a high level of service AGAIN! We love our repeat customers...lets us know that we're doing something right. Thanks for letting us know that Eric, Garrett and Tina took care of you. Hope to see you again when it's time for #3! We appreciate you.

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