Eric Jones
Eric Jones at DonohooAuto LLC
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Eric Jones | Page 13

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

Contact Me
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rated
142 Reviews

Where did you grow up? Hometown? Birmingham (Roebuck) Dream car: Porsche Carrera GT When I’m not working, I enjoy: Spending time with family and friends Inspirational quote: “Never get so busy making a living that you forget to make a life” What do you like about working at Donohoo? The team atmosphere and it feels like everyone here is part of my family. Advice to someone in the market for a new/pre-owned car: Do your research and check both history reports (Carfax and Autocheck). Fave sports team (any sport): Miami Heat

Dealership Experience

13 yrs, 1 mo

not yet
rated

142 Reviews

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142 Reviews of Eric Jones

July 25, 2016

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Employee Rating

Friendly and excellent service before and after the sale. I found a great car at a great price. Even thought the car was not certified, Donohoo Auto fixed some minor concerns after the sale with a helpful an More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Burns, Nic Hagewood , Trey Anger, Wesley Boozer, Maria Hernandez, Mo Sandoval

Jul 29, 2016

DonohooAuto LLC responded

Thanks for letting us know about your excellent experience. We try our best to work with our customers to address concerns. Thank you for giving us the chance to solve those issues. We're glad to know that our team was able to deliver a five-star experience and that you left the dealership happy. We appreciate you trusting us with your purchase and look forward to serving you again down the road!

July 16, 2016

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Low pressure Very low pressure. I was surprised the day we test drove, that when we told them we had to leave there was no attempt to get us to buy that day. We we More

by cryanua2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2016

DonohooAuto LLC responded

Some people are surprised at our approach. We think that the quality of our cars and our prices speak for themselves. We don't ride-along on test drives, and we won't push you to buy. We'd rather help you find the car that is the best fit for you, and then expedite the process in a friendly manner. You could say that we've redefined the car buying experience. Thanks for letting us know that Eric and the rest of the team made the process simple. We appreciate your business and look forward to serving you again down the road!

July 15, 2016

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Employee Rating

OUTSTANDING VERY PROFESSIONAL, FRIENDLY AND INVITING ATMOSPHERE WHERE THE REPRESENTATIVES SEEMED TO CARE FOR MY WELL BEING WHILE I WAITED ON MY PURCHASE.i WAS VE More

by benfgayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wesley Boozer, Mo Sandoval, Lydia Woods

Jul 18, 2016

DonohooAuto LLC responded

Thank you for letting us know that you found our team to be professional and friendly. We hire good people who make car-buying with us a pleasant experience. And, we certainly do care for our customers' well-being! We're so pleased to know that you were impressed with us. We appreciate your business and look forward to serving you in the future.

July 14, 2016

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Car purchase Great experience no hassle !! You get to decide if you like the car not the salesperson ! Would recommend to anybody !! We test drove 6-8 cars and d More

by ALLEN.WALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Maria Hernandez

Jul 18, 2016

DonohooAuto LLC responded

We're so glad to know you had a great experience. You're right...no hassle from us, and we won't test drive with you to tell you which car you need. You take the time to drive and decide, and we facilitate the paperwork and answer questions. We think that's the way car-buying should be. We appreciate your business and hope to see you again!

July 07, 2016

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Best Dealership Never in my car buying experience, that I had people that work with you and for you while purchase a car. Best customer service and best around. More

by rowlandlesure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay , Wesley Boozer, Alex Wolfe, Lydia Woods

Jul 07, 2016

DonohooAuto LLC responded

Rowland - we love the way you put that...we do aim to "work with you and for you," so, we're happy to know that was your experience. We very much appreciate your business and the time you took to leave us a thoughtful review. Enjoy your new car and we hope to see you down the road!

July 06, 2016

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Employee Rating

Very pleasant experience, from the moment you walk in. You've not experienced "complete customer service" with "no hassling" until you've visited Donohoo. I purchased a Lexus in August, my daughter purcha More

by ywoods6788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tina Viljoen

Jul 07, 2016

DonohooAuto LLC responded

"Complete customer service" is a great way to put it. We've designed our process to walk customers through an enjoyable buying experience with team members who have their best interest at heart. It really tells us that we've done a good job if a mama brings in her daughter for a purchase! We appreciate your business, your referrals, and your review! Thanks for letting us know that Eric and the rest of the team took care of you.

July 03, 2016

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Employee Rating

What you see online is what you get ! I bought 2 cars in 2 months in Donohoo. I keep on coming back because they have the best deal in Alabama, found a 2014 Camry SE car online , the car w More

by amy_barnes27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay

Jul 07, 2016

DonohooAuto LLC responded

If you want to buy a car from us every month, that would be just fine by us! Our buyers bring in quality vehicles that we can offer at very competitive prices. So it's no surprise that you were able to get a lot of car for the money. That means we're doing our job! And our listing department is diligent to try to photo cars from every angle, so what you see online is what you get in person, as you happily discovered. We sure appreciate your repeat business and that you took the time to write a thorough review. Thanks so much!

July 02, 2016

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Employee Rating

A First Class Experience These folks are well organized. After some less than pleasant experiences in Atlanta, my sales person Eric Jones surpassed all my expectations with go More

by odoc1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 06, 2016

DonohooAuto LLC responded

Orville - We're glad to know that we were able to turn your car-buying experience around. We're sorry you had a bad experience with another dealership in Atlanta. You hit the nail on the head - we believe that "good old-fashioned SERVICE" is the right way to do business. And yes, we know that Eric is good people! We're glad that you found that to be the case as well. We truly appreciate your business - and the fact that you traveled to see us. We hope to see you again down the road. Many thanks!

June 29, 2016

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Employee Rating

"User friendly" Very impressed with how they valued my time. Nice people with positive attitudes that appeared to truly enjoy their jobs. Appreciated them showing me More

by darrellcausey
Recommend Dealer
Yes

Other Employees Tagged: Wesley Boozer, Becky Whitaker

Jun 29, 2016

DonohooAuto LLC responded

Thanks, Darrell! We try our best to get our customers in and out in a quick manner. Not that we don't love to spend time with our customers, but hanging around a dealership all day isn't most people's idea of time well-spent. We're glad that you found our team members to be nice and positive...we hire good folks for just that reason. Thanks for your business and for taking the time to leave us a positive review! Enjoy!

June 26, 2016

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Employee Rating

How it should be done This was our first experience with Donohoo but it was so easy. No hassle, wonderfully friendly staff throughout. Their process is so logical and eve More

by chill0525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wesley Boozer, Melissa Montoya

Jun 27, 2016

DonohooAuto LLC responded

We're so glad that your first experience with us was a great one. Easy, no-hassle and wonderfully friendly - that's exactly the way it should be! Thank you for your business and your positive review. We hope that your first experience won't be your last!

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