Eric Jones
Eric Jones at DonohooAuto LLC

Eric Jones | Page 5

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

Contact Me
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142 Reviews

Where did you grow up? Hometown? Birmingham (Roebuck) Dream car: Porsche Carrera GT When I’m not working, I enjoy: Spending time with family and friends Inspirational quote: “Never get so busy making a living that you forget to make a life” What do you like about working at Donohoo? The team atmosphere and it feels like everyone here is part of my family. Advice to someone in the market for a new/pre-owned car: Do your research and check both history reports (Carfax and Autocheck). Fave sports team (any sport): Miami Heat

Dealership Experience

15 yrs, 1 mo

not yet
rated

142 Reviews

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142 Reviews of Eric Jones

April 30, 2017

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Employee Rating

No pressure; right price One of the greatest aspects of working with Donohoo is the time they give you to evaluate different models and make an informed choice. We set aside More

by BMW 328i Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nic Hagewood , Chris Seay, Tina Viljoen

May 09, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave a detailed review of your second purchase experience with us. We know we're on the right track when we can impress a customer twice (or more). And you're right. We trust that our customers know what they want, and give you time to evaluate cars so that you're 100% comfortable with your purchase. We're especially glad to know that you found your trade-in value to be fair and that Eric provided superior customer service. We appreciate your business and look forward to helping you when you're ready for your third.

April 30, 2017

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Employee Rating

Very pleased They were very professional, friendly and fast. I would recommend them to anybody. I never actually enjoyed myself at a dealership, I love the no pre More

by cornese1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Tina Viljoen

May 09, 2017

DonohooAuto LLC responded

Thank you for taking the time to rate your recent experience with us. We're glad to know that we changed your mind about car shopping, and actually made the process enjoyable. We're pleased that Mo, Tina, and Eric teamed up to make your experience a great one. Thanks for your business - we hope you enjoy your new car!

April 29, 2017

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Much better than expected! What a great experience, no pressure, you can look at the lot yourself, and the inventory seems to be all quality cars. I am not a big fan of shopp More

by Fast track 666
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Wren , Jimmy Burns

May 02, 2017

DonohooAuto LLC responded

We're glad to know that we exceeded your expectations. You're right...we follow a pretty simple business model - provide quality product (priced competitively), a transparent buying process, and hire good people who will treat our customers well. When this happens, the rest usually falls in line. Thank you for taking the time to provide valuable feedback. We're glad that you found a great car and a friend in Eric. We appreciate your business, and of course, any recommendations you make to friends and family. We hope you enjoy your new car, and we look forward to seeing you again down the road.

April 24, 2017

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Employee Rating

Great car for our daughter! We drove several different cars, but really liked the 2013 Acura ILX for our daughter...it is a graduation present and a perfect car for her to drive More

by gshaw133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay, James Stamps

May 02, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience buying a car for your daughter. We know you're proud of her for putting in the hard work necessary to make it to college, and the Acura is a great reward for a job well done. We know that she's going to love it and travel many happy miles with it. Wishing her and you all the best! We appreciate your business and hope to serve you again in the future.

April 24, 2017

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Great shopping experience Total professionals! Everyone at the dealership is beyond nice! It's worth the drive from Meridian! I was given a fair deal on my trade, thousands mor More

by meridianguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Burns, Marci Pyle, The delivery staff is top notch! These boys hustle!

May 02, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. We're glad to know that Eric, Jimmy and Marci all provided professional service that made visiting us worth the trip. Thanks also for letting us know that we gave you the best deal on your trade - that helps us to remain competitive! We appreciate your business and the positive review. Thanks again and we hope to see you when you're ready for your next purchase.

April 24, 2017

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Hands down the best!!! We have bought 3 cars with Donahoo. Every experience has been easy and quick. The people are super friendly and great to work with. Love the hassle More

by treed02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michele Stewart

May 01, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your most recent experience. We know we're on the right track when we can make a customer happy on more than one occasion. We appreciate your repeat business and hope to see you again! Happy travels!

April 21, 2017

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Employee Rating

Awesome Eric was energetic and ready to do business. He was also very receptive of all the concerns I had about the vehicle. As my first time buying a car, th More

by ZWaldie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Hardy, Tina Viljoen

Apr 27, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your car purchase. We know that buying a car is a big purchase, so we have worked hard to make it as seamless and hassle-free as possible, even for first-time buyers. We're proud that you chose us and that Eric, Jim and Tina teamed up to provide excellent service. When someone tells us we were worth a three-hour drive, we know we're on the right track. Thank you for trusting us with your business and we look forward to serving you again in the future.

April 11, 2017

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Employee Rating

Great people to do business with !! Great dealership to do business with, the no pressure sales approach is what i enjoyed the most. The staff is very friendly and will help you with an More

by jcooper6488
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michele Stewart , Trey Anger

Apr 11, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with us. We're glad to know that you enjoyed our no-pressure sales approach. We think it makes car buying more fun. We appreciate the feedback on Trey, Eric, Michele and the rest of the team...so happy you found them to be friendly and helpful. We appreciate your business and hope to serve you again in the future. Happy travels!

March 31, 2017

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Great experience!!!! Everyone was extremely nice and helpful and made sure that I had the best care for anything I needed!!!! I will definitely come back! Thanks! More

by Bradleigh smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Tina Viljoen

Apr 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to let us know that Eric, Mo, and Tina provided you with a great experience. We appreciate the kind words. Wishing you many happy travels in your new car!

March 25, 2017

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Employee Rating

Excellent customer service. Customer service was great. James Stamps in Internet sales was exceptional. So very helpful. After purchasing the car, he took time out to come a More

by Ginny Lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Stamps, Tina Viljoen

Apr 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to let us know that you received excellent customer service during your recent visit. We're glad to hear that James, Eric and Tina teamed up to provide a great, no-pressure experience, and that you found our pricing and trade-in offer to be competitive. We greatly appreciate your repeat business and hope we can serve you yet again in the future. Many thanks!

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