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Eric Lopes
Eric Lopes at Van Nuys Chrysler Dodge Jeep Ram

Eric Lopes | Page 3

Sales Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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3.5
23 Reviews
3.5

23 Reviews

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23 Reviews of Eric Lopes

April 25, 2024

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Employee Rating

Thai dealership is very unprofessional and lack communication needs training on communication will not recommend More

by mommiesblessed05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Asatryan, Josh Alvarado, Claudia Loredo, Elisa Zamora Villareal, Moe Saab , Jacqueline Casas, Jeromy Haro, Ara Kalaidjian, Onik Torosyan

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May 03, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience. Communication is key in our line of work and it's clear we've missed the mark here. I'd appreciate an opportunity to learn more about what happened so that we can improve for future interactions. If you could reach out at your earliest convenience, it would be greatly appreciated! Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

April 22, 2024

Dealership Rating
Employee Rating

Hector was so helpful and communicated repair status on my truck and was completed when promised . More

by CHELY1082000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Mike Asatryan, Badie Audish, Elisa Zamora Villareal, Jonathan Schwartz , Onik Torosyan

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Apr 22, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for stopping by to review Hector and Van Nuys Chrysler Dodge Jeep Ram! Have a great day!

March 02, 2024

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Employee Rating

If there a option to pick zero star I would this dealership is garbage Benny forgot to service my car made me sign a 299 dollar inspection fee forgot to inspect my car also took them 3 day to do a s More

by shantk78
Recommend Dealer
No

Other Employees Tagged: Mike Asatryan, Josh Alvarado, Badie Audish, Claudia Loredo, Elisa Zamora Villareal, Moe Saab , Jacqueline Casas, Jeromy Haro, Ara Kalaidjian, Benny

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Mar 13, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm really sorry to read about your recent experience. If we've fallen short of our goal to provide excellent service, I apologize. Our team takes these matters seriously and would like the opportunity to address this with you directly in order to find a resolution. Please reach out at your earliest convenience so we can discuss this further - Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

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